# May 2026: email in your inbox, multiple phone numbers and clearer team permissions > Write and preview email from the inbox, run several email addresses and phone numbers, delete and block safely, and set team permissions with role presets. Canonical: https://workspace369.com/changelog/2026-05-31-may-2026-roundup/ Last updated: 2026-10-31 Inbox & callsWorkspace & team Write and preview email from the inbox, run several email addresses and phone numbers, delete and block safely, and set team permissions with role presets. ![Cut-paper illustration: envelopes sliding into an inbox tray, two telephone handsets and a small bin.](https://workspace369.com/images/release-notes/2026-05-31-may-2026-roundup/hero.webp) ## Write, preview and send email without leaving your inbox Compose an email with attachments, pick a branded template, and preview exactly how it will look to your client before you send. Mail you send lands in the client's conversation in the inbox, so the whole thread is in one place. Write an email to a client, add a template and a file, preview it, then send it into their conversation. Example data. Where to find it 1. Emails and Inbox in the sidebar [Open in the app](https://app.workspace369.com/emails) Plans Every plan Learn more [Inbox and communications](https://workspace369.com/features/communications/)[Connect your email tutorial](https://workspace369.com/tutorials/connect-your-email/)[Inbox overview](https://docs.workspace369.com/v/2026.3/communication/inbox-overview/) ## Several email addresses, each with its own auto-reply Add more than one email address to the inbox. Each address can have a catch-all, its own auto-reply and assigned owners, and outbound mail shows its delivery status. A signature builder lets you design signatures with embedded images. Where to find it 1. Settings 2. Email, SMS & phone 3. Email 4. Email addresses [Open in the app](https://app.workspace369.com/settings/communications) Plans Every plan Learn more [Inbox and communications](https://workspace369.com/features/communications/)[Inbox tutorial](https://workspace369.com/tutorials/inbox/) ## Delete, mute and block without losing anything by accident Delete a conversation and it goes to a Trash you can restore from for 30 days by default, with a five-second undo right after. Mute noisy threads so they stop interrupting you. Block a sender across email, texts and calls from one blocked list. Blocking texts and calls needs a plan with texting and voice, which starts at Voyager. Where to find it 1. Inbox 2. conversation menu; Trash folder [Open in the app](https://app.workspace369.com/communications/inbox) Plans Every plan Learn more [Inbox and communications](https://workspace369.com/features/communications/)[Shared inbox](https://workspace369.com/solutions/shared-inbox-software/) ## Use more than one phone number for texts and calls Add more than one SMS and voice number, then pick which number to text or call from. Each number can have its own business hours and voicemail greeting, and on Specialist and above its own phone menu. - Choose the number to text or call from - Hours, voicemail and phone menu per number Where to find it 1. Settings 2. Email, SMS & phone 3. Phone & SMS 4. Phone numbers [Open in the app](https://app.workspace369.com/settings/communications) Plans Voyager and up Learn more [Phone menus and routing](https://workspace369.com/features/auto-attendant-and-ivr/)[Calls and voicemail tutorial](https://workspace369.com/tutorials/calls-and-voicemail/)[Phone number and routing](https://docs.workspace369.com/v/2026.3/communication/voice-phone-number-and-routing/) ## Set what each team member can do with role presets Start from a role preset, then fine-tune a member's access in a Permissions tab written as plain sentences. The controls cover each main area of the app, from invoices and clients to tasks and files. A page a member cannot open now shows a friendly no-access message instead of a blank screen. Where to find it 1. Settings 2. Team & seats 3. a member 4. Permissions [Open in the app](https://app.workspace369.com/settings/team-members) Plans Voyager and up Learn more [Client-scoped access](https://workspace369.com/features/client-scoped-access/)[Team access and permissions](https://docs.workspace369.com/v/2026.3/admin/team-access-and-permissions/) ## Quick answers Can I connect more than one email address to the inbox? Yes. Each address can have a catch-all, its own auto-reply and assigned owners, and outbound mail shows its delivery status. Can I get a deleted conversation back? Yes. A deleted conversation goes to a Trash you can restore from for 30 days by default, and there is a five-second undo right after. Which plans can use more than one phone number? Voyager, Specialist, Commander and Enterprise can add more than one SMS and voice number and pick which one to text or call from. On Specialist and above, each number can also have its own phone menu and a custom voicemail greeting. Can I set what each team member can do? Yes. Start from a role preset, then fine-tune a member's access in a Permissions tab written as plain sentences, covering each main area of the app. ## Related updates - [![Navy plate with the title Hide Sidebar Pages You Don’t Use, dated November 5, 2026, beside a light and a dark phone render of the Workspace369 sidebar with Habits in the Hidden group.](https://workspace369.com/images/release-notes/2026-11-05-hide-sidebar-pages/hero-800.webp)November 5, 2026**Hide sidebar pages you don't use**](https://workspace369.com/changelog/2026-11-05-hide-sidebar-pages/) - [![Cut-paper illustration of a large amber key lying across a sealed envelope, with a smaller teal envelope flying away on an amber ribbon, beside the Email API keys page listing two keys and two inboxes.](https://workspace369.com/images/release-notes/2026-11-04-send-email-from-your-own-app-with-the-email-api/hero-800.webp)November 4, 2026**Send email from your own app with the Workspace369 email API**](https://workspace369.com/changelog/2026-11-04-send-email-from-your-own-app-with-the-email-api/) - [![Cut-paper illustration of an open envelope with a letter above one long teal strip of paper tabs ending in a small amber clock, beside two phone renders of the New email window: a light one with the formatting buttons above the tools and Send, and a dark one while typing, with the formatting buttons above the tools.](https://workspace369.com/images/release-notes/2026-11-03-a-tidier-new-email-window/hero-800.webp)November 3, 2026**A tidier New email window, with every tool in one bar**](https://workspace369.com/changelog/2026-11-03-a-tidier-new-email-window/) [All release notes](https://workspace369.com/changelog/)[Subscribe to the feed](https://workspace369.com/changelog/feed.xml) ## May 2026: email in your inbox, multiple phone numbers and clearer team permissions, in your own workspace Start your free trial on Voyager, then find it under Emails and Inbox in the sidebar. [Request a demo](https://workspace369.com/contact-sales/) 14-day free trial. Card required. After the trial: $74/month for Voyager. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.