# Workflows get decisions, waits and drafts, and unsaved work is kept on your device

> Add decision steps and waits to workflows, test before going live, edit live workflows through a draft, and recover work you were typing when the connection…

Canonical: https://workspace369.com/changelog/2026-10-01-workflows-decisions-and-device-drafts/
Last updated: 2026-10-01

WorkflowsWorkspace & team

Add decision steps and waits to workflows, test before going live, edit live workflows through a draft, and recover work you were typing when the connection dropped.

![Cut-paper illustration: a path that splits at a decision tile, with an hourglass on one branch and a draft sheet tucked into a pocket.](https://workspace369.com/images/release-notes/2026-10-01-workflows-decisions-and-device-drafts/hero.webp)

## Decisions, waits and business hours in workflows

Add a Check a condition step so a workflow takes a different path depending on the record, or, on Voyager and above, let the workspace owner add an AI decision that answers a Yes or No question. A wait can run until a date on a record, up to a year from the trigger (30 days when the workflow has an AI decision). Email and text steps can be limited to your business hours, so messages are held until you are open.

- Check a condition steps, and AI decisions on Voyager and above
- Wait until a date on a record, up to 365 days
- Only send during business hours

Add a Check a condition step, a wait until a date, and limit an email to business hours. Example data.

Where to find it

1. Workflows in the sidebar
2. open or create a workflow

[Open in the app](https://app.workspace369.com/workflows)

Plans

Every plan

Learn more

[Workflow automation](https://workspace369.com/features/automation/)[Build, test and activate a workflow](https://docs.workspace369.com/v/2026.3/automation/build-test-activate-workflow/)

## Edit a live workflow without breaking it

A live workflow now keeps a draft you can publish, discard or revert to an earlier version, so editing does not disturb what is running. Test the draft on a record you choose, or on a sample record, before you publish. Each run page explains what happened at every step and when.

- Publish, discard or revert a draft
- Test a draft on a record you choose
- Run page explains every step

Where to find it

1. Workflows
2. open a workflow
3. Test; run history under Workflows

[Open in the app](https://app.workspace369.com/workflows)

Plans

Every plan

Learn more

[Workflow automation](https://workspace369.com/features/automation/)

## Interrupted work is kept on your device

If your connection drops or the app closes while you are writing something, your unsaved work stays on that device. Review, copy or discard it from Device drafts, and restore it from the recovery prompt inside editors such as proposals.

A retried send does not create a duplicate. Drafts are stored per account and workspace on that device only, so sign in to the same account to see them.

Where to find it

1. Settings
2. You
3. Device drafts

[Open in the app](https://app.workspace369.com/settings/device-drafts)

Plans

Every plan

Learn more

[Mobile app](https://workspace369.com/features/mobile-app/)[Proposals](https://workspace369.com/features/quoting/)

## Quick answers

Can a Workspace369 workflow take different paths?

Yes. Add a Check a condition step so the workflow follows a different path depending on the record. On Voyager and above, the workspace owner can also add an AI decision that answers a Yes or No question.

How long can a workflow wait?

A wait can run until a date on a record, up to a year from the trigger. When the workflow has an AI decision, the longest wait is 30 days.

Can workflow emails and texts wait until my business hours?

Yes. Email and text steps can be limited to your business hours, so messages are held until you are open.

Can I edit a live workflow without breaking it?

Yes. A live workflow keeps a draft you can test, then publish, discard or revert to an earlier version. Editing the draft does not disturb what is running.

Is unsaved work kept if my connection drops?

Yes. Work you were writing stays on that device, and you can review, copy or discard it in Settings → You → Device drafts. Drafts are stored per account and workspace.

## Related updates

- [![Cut-paper illustration of a hub tile with a calendar and stacked cards sending envelopes along three paper ribbons to round nodes, one of them an amber toggle switched on.](https://workspace369.com/images/release-notes/2026-11-06-workspace369-app-for-zapier-beta/hero-800.webp)November 6, 2026**Workspace369 app for Zapier (beta)**](https://workspace369.com/changelog/2026-11-06-workspace369-app-for-zapier-beta/)
- [![Navy plate with the title Hide Sidebar Pages You Don’t Use, dated November 5, 2026, beside a light and a dark phone render of the Workspace369 sidebar with Habits in the Hidden group.](https://workspace369.com/images/release-notes/2026-11-05-hide-sidebar-pages/hero-800.webp)November 5, 2026**Hide sidebar pages you don't use**](https://workspace369.com/changelog/2026-11-05-hide-sidebar-pages/)
- [![Cut-paper illustration of a large amber key lying across a sealed envelope, with a smaller teal envelope flying away on an amber ribbon, beside the Email API keys page listing two keys and two inboxes.](https://workspace369.com/images/release-notes/2026-11-04-send-email-from-your-own-app-with-the-email-api/hero-800.webp)November 4, 2026**Send email from your own app with the Workspace369 email API**](https://workspace369.com/changelog/2026-11-04-send-email-from-your-own-app-with-the-email-api/)

[All release notes](https://workspace369.com/changelog/)[Subscribe to the feed](https://workspace369.com/changelog/feed.xml)

## Workflows get decisions, waits and drafts, and unsaved work is kept on your device, in your own workspace

Start your free trial, then find it under Workflows in the sidebar.

[Request a demo](https://workspace369.com/contact-sales/)

14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
