# Clients can pick their team member when booking, and the client portal is easier to style

> Online booking can ask clients which team member they want, with each person's own service length, and the client portal gets a preview and brand color…

Canonical: https://workspace369.com/changelog/2026-10-02-booking-team-members-and-portal-preview/
Last updated: 2026-10-02

Calendar & bookingClient portal

Online booking can ask clients which team member they want, with each person's own service length, and the client portal gets a preview and brand color controls.

![Cut-paper illustration: a calendar tile with three colored tokens to choose from and a small arched doorway glowing inside.](https://workspace369.com/images/release-notes/2026-10-02-booking-team-members-and-portal-preview/hero.webp)

## Clients choose their team member, with each person's own service length

Online booking can now let clients choose their team member. Turn on Clients pick a team member and a Team step appears after Service, with an Any team member choice if you want it. It is for businesses where clients ask for a particular person, and it is available on Specialist, Commander and Enterprise.

A booking page can add a team step after the service, or offer Any team member, which books the first free person. The step is skipped for a service that only one team member does. The booked person and the booked length carry through the page and the reschedule flow.

Each team member can have their own length for the same service, for example 30 or 45 minutes, while the price stays the same. Open a host in Hosts, tick the services they do and set how long each takes them. Changes apply to every booking page using those services. The editor explains who can take bookings, and warns you when only one team member can, because clients then have no choice.

Hosts and assignment sit in one section where you choose your hosts, set their hours and decide how bookings are assigned: Round robin, Prioritize hosts, or Client chooses. A host uses workspace hours unless you set custom hours for that page. Each booking page also has an About section that you can use from Brand and looks, write for that page only, or hide.

- Team step with an Any team member option
- Per-person service lengths set in Hosts
- About section you can use, replace or hide per booking page

Clients pick a team member after the service, and each person shows their own length. Example data.

Where to find it

1. Settings
2. Booking pages
3. Layout
4. Team step

[Open in the app](https://app.workspace369.com/settings/booking-pages)

Plans

Specialist and up

Learn more

[Calendar and booking](https://workspace369.com/features/schedule/)

## Preview and style the client portal

Set your portal's accent color with a check that it stays readable on buttons, choose a default theme, and browse all the themes. A project, board or client can still set its own accent and theme.

The accent check shows a contrast ratio and tells you whether the color is Readable on buttons or Low contrast on buttons, so you find out before a client does. The brand applies to every portal type, the sign-in screen and the code email.

Preview client page shows the portal, the Sign-in screen and the Code email with sample data and your unsaved changes, so you see the result before clients do. Nothing is sent to your clients. For layout, a single column stacks every section, two columns put some sections on the right, and tabs show one section at a time.

- Accent color with a readability check
- Sample-data preview of portal, sign-in and code email
- Single column, two columns or tabs

Where to find it

1. Settings
2. Client portal

[Open in the app](https://app.workspace369.com/settings/client-portal)

Plans

Every plan

Learn more

[Client portal](https://workspace369.com/features/client-portal/)[Themes](https://workspace369.com/features/themes/)

## Quick answers

Can clients choose their team member when they book online?

Yes. Turn on Clients pick a team member and a Team step appears after Service. It is available on the Specialist, Commander and Enterprise plans.

What does Any team member do on a booking page?

It books the first free person. You can offer it alongside named team members, and the Team step is skipped for a service that only one person does.

Can team members have different appointment lengths for the same service?

Yes. Each team member can have their own length for a service, such as 30 or 45 minutes, while the price stays the same. Set it per host in Hosts.

Can I preview my client portal before clients see it?

Yes. In Settings → Channels → Client portal, Preview client page shows the portal, the sign-in screen and the code email with sample data and your unsaved changes. Nothing is sent to clients.

## Related updates

- [![Cut-paper illustration of an upright teal paper folder with a sage inner tab, four blank sheets fanning out of it, a white paper clip and a short amber paper chain, beside a render of a coaching program's Resources tab listing a PDF and links.](https://workspace369.com/images/release-notes/2026-11-07-program-resources-and-calendar-full/hero-800.webp)November 7, 2026**Share files and links in a program, and see Calendar full by coach**](https://workspace369.com/changelog/2026-11-07-program-resources-and-calendar-full/)
- [![Cut-paper illustration of a blank payment card whose two paper ribbons fork into two coin jars, an amber coin dropping into one, beside a render of a service's Payments and deposits settings with Pay with set to Square.](https://workspace369.com/images/release-notes/2026-11-06-take-payments-with-square/hero-800.webp)November 6, 2026**Take payments through your own Square account**](https://workspace369.com/changelog/2026-11-06-take-payments-with-square/)
- [![Navy plate with the title Member Preview, Plan Switching, Wallet Pass, dated November 5, 2026, beside a light and a dark phone render of the Pass designer with a green Cedar Row Pilates pass.](https://workspace369.com/images/release-notes/2026-11-05-member-preview-plan-switching-wallet-pass-designer/hero-800.webp)November 5, 2026**Preview the member portal, let members switch plans and design the Wallet pass**](https://workspace369.com/changelog/2026-11-05-member-preview-plan-switching-wallet-pass-designer/)

[All release notes](https://workspace369.com/changelog/)[Subscribe to the feed](https://workspace369.com/changelog/feed.xml)

## Clients can pick their team member when booking, and the client portal is easier to style, in your own workspace

Start your free trial on Specialist, then find it under Settings.

[Request a demo](https://workspace369.com/contact-sales/)

14-day free trial. Card required. After the trial: $149/month for Specialist. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
