# Tell us where you are stuck.

> Submit a guided Workspace369 support request for accounts, billing, CRM, projects, Inbox, Voice, payments, AI, automations, or integrations.

Canonical: https://workspace369.com/support/
Last updated: 2026-10-24

Workspace369 support works by email on every plan, and replies usually come the same day. Describe it in your own words — we'll route it with the right context. No hunting for the right form.

## Other ways to get help

[Sign in](https://app.workspace369.com/login)[Browse the help center](https://workspace369.com/help-center/)[Search documentation](https://docs.workspace369.com/)[Check the product roadmap](https://workspace369.com/roadmap/)

Security concern? Email [support@workspace369.com](mailto:support@workspace369.com?subject=Workspace369%20security%20concern) directly and include "security" in the subject.

**Workspace369 support** online — replies usually same day

Hi — tell me what's going on in your own words, or pick a topic below. I'll set up the right request for you.

or pick a topic

## Quick answers before you write

Most account questions are one setting away. If none of these fit, the form above reaches a person.

### What to include in a request

- The page or screen you were on
- The client, invoice or proposal involved
- What you expected to happen, and what happened instead
- A screenshot, if you have one

Email support, the documentation and onboarding guidance are on every plan. Commander and Enterprise add dedicated support.

I forgot my password. How do I get back in?

Go to workspace369.com/reset-password, enter the email on your account, and we send a link to set a new password. If the email doesn't arrive, check spam, then write to support from this page.

How do I change or cancel my plan?

Go to Settings → Plan. Change plan moves you to another plan, and upgrades apply right away. Cancel subscription is on the same screen.

How do I invite a teammate when every seat is in use?

Invite people from Settings → Team members. Plans include 1, 2, 10, 20 or 50 seats from Cadet to Enterprise. From Voyager you can add a seat for $10 a month, or change plan for more.

Why can't I send text messages yet?

Texting starts on Voyager. Carriers also require a one-time business registration before your number can send texts, and Settings shows Finish SMS registration until it's done.

How do clients pay invoices online?

Connect your Stripe account in Settings → Online payments. After that, clients can pay invoices and deposits by card or ACH bank transfer from the invoice link or the client portal.

How do I export my data?

Go to Settings → Export data. You can export records in different formats, or all your data in one JSON file.