Time is recorded without scope
A timer says where hours went, but not whether the work belonged to the agreed deliverable, a revision, internal admin, or avoidable rework.
Agency time tracking software
Agency time tracking software that explains the margin.
Hours only become useful when the agency can connect them to the client, project, scope, rate, expense, invoice, and outcome. Workspace369 keeps time inside the same operating system as delivery and finance.
Livetime beside active client work
Clearbillable and delivery context
Onepath from task to invoice to margin
Key facts
Agency time tracking software at Workspace369 covers 10 areas, including time tracking, projects and tasks, calendar.
The workflow runs in 4 steps, from "track against real work" to "spot work that needs attention".
Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 10 seats, 500 GB of storage, and 120,000 AI tokens per month at $299/mo.
Additional seats cost $15 each and 100 GB of additional storage costs $15; full pricing is public on the Workspace369 pricing page.
The problem
Why agency timesheets fail to protect profitability
Client work and finance are separated
Managers export time into spreadsheets because budgets, expenses, invoices, payments, and project status do not live near the timesheet.
Utilization becomes the only story
High utilization can still hide poor pricing, scope creep, write-offs, late billing, and unprofitable client work.
The product
See the workspace your clients feel.
01
Every channel in one inbox
Email, SMS, calls, and voicemail land beside the client record — with AI summaries, so anyone on the team can reply with full context.
02
Client work, organized as projects
Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.
03
Proposals to paid invoices
Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.
04
A portal clients actually check
Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.
Workflow
Turn tracked hours into operating insight
01
Track against real work
Log time against clients, projects, tasks, schedules, and the delivery records that explain why the time was spent.
02
Preserve commercial context
Keep proposals, retainers, project budgets, service items, rates, notes, files, and approved changes near the time entry.
03
Connect cost and billing
Review expenses, invoices, payments, outstanding receivables, and project activity without rebuilding the client economics elsewhere.
04
Spot work that needs attention
Use dashboards and reports to identify delayed work, margin pressure, overloaded teams, unpaid invoices, and recurring delivery patterns.
Product coverage
Agency time in the wider client workflow
- A timer-first product can be better when frictionless time capture is the only requirement.
- Workspace369 is stronger when time must stay connected to CRM, projects, communication, billing, expenses, and follow-up.
- The goal is not surveillance; it is preserving enough context to price, staff, and deliver client work responsibly.
Time tracking
Projects and tasks
Calendar
Client CRM
Team assignments
Retainers
Expenses
Invoices and payments
Project profitability
Dashboards and reports
Get started
See Workspace369 on your own client work.
Start a free trial or talk to sales — either way, you will see the whole loop: inbox, projects, portal, and billing.FAQ
How to evaluate agency time tracking software
What is the best time tracking software for agencies?
The best agency time tracking software connects hours to clients, projects, tasks, budgets, expenses, invoices, retainers, workload, and profitability rather than treating the timer as an isolated record.
Can Workspace369 track billable time?
Workspace369 includes time tracking alongside projects, tasks, clients, invoices, expenses, reports, and broader agency operations.
How does time tracking improve agency profitability?
Time data helps when it is compared with scope, rates, labor cost, expenses, invoiced revenue, collections, and delivery outcomes. That context reveals scope creep and pricing problems earlier.
Ready when you are
See where Workspace369 fits into your client-work flow.
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.
