Requests die in inboxes
A property manager emails, another calls, a third texts about a new site. Whoever answers owns it — until they are busy, and then nobody owns it.
Security company software
Client requests arrive from everywhere — property managers calling, emails, texts, website forms — and the security company that responds with a professional proposal first usually wins the contract. Workspace369 attaches every request to the client record, keeps scheduling and communication in one place, and bills contracts on schedule.

Key facts
Security company software at Workspace369 covers 10 areas, including client records, shared inbox, sMS and voice.
The workflow runs in 4 steps, from "catch every request in one inbox" to "bill contracts on schedule".
Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 10 seats, 500 GB of storage, and 120,000 AI tokens per month at $299/mo.
Additional seats cost $15 each and 100 GB of additional storage costs $15; full pricing is public on the Workspace369 pricing page.
The problem
A property manager emails, another calls, a third texts about a new site. Whoever answers owns it — until they are busy, and then nobody owns it.
Site coverage, incident follow-ups, and schedule changes live in threads and spreadsheets. Clients ask for status because they cannot see it.
Scope shifts site to site, but the invoice is rebuilt by hand from the contract, last month's version, and somebody's notes.
The product
Email, SMS, calls, and voicemail land beside the client record — with AI summaries, so anyone on the team can reply with full context.

Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.

Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.

Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.

Workflow
Email, SMS, calls, and voicemail land beside the client record with AI summaries, so any manager can respond with full context.
Structured intake and projects give every request an owner, a status, and a due date — visible to the team and, through the client portal, to the client.
Tasks, files, and notes stay attached to the client and site, and the portal keeps property managers informed without status calls.
Recurring invoices and payment plans bill contracts automatically, reminders handle follow-up, and reporting shows revenue per client and site.
Product coverage
Loved on the App Store
Finally feels calmBounced between three or four all-in-one tools and always ended up in a mess of tabs. This is the first one that feels calm. Set up my client projects in ten minutes.
Painless team rolloutRolled it out to our eight-person team and adoption was painless — intuitive and polished. One star off only because I'd love more integrations, but they keep shipping.
Hours back every weekWas juggling separate tools for notes, tasks, docs, and updates. Consolidating into one place has genuinely saved me hours each week. Support is responsive too.
Get started
FAQ
Security company software runs the business side: client requests, records, scheduling, client portal, invoices, payments, and reporting. Workspace369 connects all of it in one workspace: 10 coverage areas, with plans from $29/mo for one seat.
No. Workspace369 is not a guard-tour or GPS-verified patrol tool. It runs the business side — requests, communication, scheduling, portal, and billing — alongside the patrol tools your officers use.
Yes. Clients see files, status, and invoices in a branded portal, which cuts the status calls your managers field daily.
Yes. Recurring invoices and payment plans bill security contracts on schedule, with automated reminders for anything outstanding and reporting across clients and sites.
Ready when you are
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.