Requests die in inboxes
A client emails about a launch, another calls about a crisis, a third texts about coverage. Whoever answers owns it — until they are on deadline, and then nobody owns it.
PR agency software for client work, campaigns, and retainers.
Client requests arrive from everywhere — email, calls, SMS, the portal — and die in inboxes while the team is on deadline. Workspace369 attaches every request to the client record, routes it into projects, and bills the retainer on schedule, with the client watching along in their portal.
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
2 minutes: email, mobile number (code for US/Canada only), card. $0 for 14 days.
Inboxemail on every plan; texts, calls and voicemail from Voyager
Projectscampaigns, tasks, files, and a client portal
Retainersrecurring invoices, payment plans, and reporting
Key facts
PR agency software at Workspace369 covers 10 areas, including client records, shared inbox, sMS and voice.
The workflow runs in 4 steps, from "catch every request in one inbox" to "bill retainers on schedule".
Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 20 seats and 12× Cadet usage at $299/mo.
Additional seats cost $10 each; full pricing is public on the Workspace369 pricing page.
PR agency software compared
The best PR agency software depends on the job. Workspace369 fits agencies that need client requests, projects, a portal, time tracking and retainer billing in one place, from $29 a month on Cadet; it has no media database or wire distribution. Five people on Voyager cost $104 a month. Muck Rack and Cision, both sold by quote, cover journalist databases and monitoring. Teamwork suits hours-based retainers, from $24.99 per user on Accelerate.
| Tool | Listed price | Cost for 5 people | Best for | Key gate or limit | Trial |
|---|---|---|---|---|---|
| Workspace369 | $29 Cadet, $74 Voyager (2 seats), $149 Specialist (10 seats) | $104 monthly (Voyager plus 3 seats at $10) | Requests, portal, retainers, invoices | Cadet: 1 seat, 5 active projects | 14 days, card required |
| Bonsai | $25 Essentials per user ($19 yearly) | $125 monthly or $95 yearly | Per-user proposals and invoices | Deals pipeline starts at Premium | 7 days, card to continue |
| Teamwork | $24.99 Accelerate per user, billed annually | About $125 a month, yearly | Hours-based retainers and budgets | Priced per user | 14 days, no card |
| Muck Rack | Not published | Quote | Media database, monitoring | Quote only | Demo |
| Cision | Not published | Quote | Monitoring and distribution | Quote only | Not stated |
| Prowly | Not verified | Not verified | AI media research | Terms not readable | Not verified |
| Prezly | EUR 100 or EUR 250 a month, yearly | Needs Enterprise (5 users) | Newsroom sites | 1 or 2 users per plan | 14 days, no card |
Prices and limits from each vendor's official pricing page, checked October 15, 2026, in USD. Prices change, so confirm before you buy. Read the full buyer's guide.
What breaks inside a PR agency
Campaign work is invisible to clients
Pitches, follow-ups, and placements live in threads and spreadsheets. Clients cannot see the work, so they ask for status meetings instead.
The retainer report is rebuilt every month
Invoices are copy-pasted from last month, activity summaries are assembled by hand, and nobody can show the client's value without a spreadsheet session.
See the workspace your clients feel.
01
Every channel in one inbox
Email lands beside the client record on every plan; texts, calls and voicemail join it from Voyager, with AI call summaries from Specialist.
02
Client work, organized as projects
Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.
03
Proposals to paid invoices
Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.
04
A portal clients actually check
Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.
How Workspace369 runs a PR agency
01
Catch every request in one inbox
Email, texts, calls and voicemail land beside the client record, so any team member can respond with full context. Email works on every plan; texts, calls and voicemail start on Voyager, and AI call summaries on Specialist.
02
Turn requests into owned work
Structured intake and projects give every request an owner, a status, and a due date — visible to the team and, through the client portal, to the client.
03
Run campaigns as projects
Tasks, files, and notes keep launches, announcements, and crisis work organized, and the portal keeps clients informed without status meetings.
04
Bill retainers on schedule
Recurring invoices and payment plans bill retainers automatically, reminders handle follow-up, and reporting shows revenue and client value.
PR agency coverage
- It connects requests to owned work: shared inbox, structured intake, projects, and client-visible status in one record.
- Projects and the client portal keep campaign work and client communication organized without extra admin.
- Retainer billing with recurring invoices, payment plans, and reporting makes monthly revenue predictable.
Client records
Shared inbox
SMS and voice
Requests and intake
Projects and tasks
Client portal
Scheduling
Recurring invoices
Payment plans
Reporting
Priced for the team, not per person.
Each team plan includes seats. Retainers, recurring invoices, proposals and client records are on every plan. Extra seats are $10 a month each.Voyager
$74 / month
Founding offer: $444 for your first year, billed yearly
2 seats included
Start Voyager trial14-day free trial. Card required. After the trial: $74/month for Voyager. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
Specialist
$149 / month
Founding offer: $894 for your first year, billed yearly
10 seats included
Start Specialist trial14-day free trial. Card required. After the trial: $149/month for Specialist. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
Commander
$299 / month
Founding offer: $1,794 for your first year, billed yearly
20 seats included
Start Commander trial14-day free trial. Card required. After the trial: $299/month for Commander. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
Founding member offer on yearly plans: your first year costs the same as 6 months, for the first 100 customers who join by Oct 31. USD monthly billing. Compare all plans. Prefer a guided walkthrough first? Book a demo.
Free account setup & migration help
Our team sets up your workspace with you and helps move your clients and invoices from the tools you use now.
Export your data as a spreadsheet and AI Import maps the columns for you. Support can help with anything unusual.
Offer ends .
Start free trial
14 days free · card required · then $29/mo · cancel anytime
After signup, claim free setup in your workspace.
What reviewers say about Workspace369.
★★★★★
SMB ModernizationGreat tool for modernizing small businesses. Ability to leverage AI without technical background.
★★★★★
True all-in-one systemIt beautifully combined my CRM, team calendar, and billing tools so I could finally stop paying for a bunch of separate software subscriptions
★★★★★
Best app for my construction businessGreat app. This app solved all my needs! Not only did it help, but it is cheaper than other apps. I highly recommend this app if you want to start organizing and automating your business on another level. Also love the design
Quoted exactly as written, in the reviewer’s own language. This is a selection of reviews, not all of them. Reviews from our own team are left out of the selection, but the overall rating includes their ratings.
See Workspace369 on your own client work.
Start your trial, invite the team and, for a limited time, claim free setup and migration help in your workspace. Prefer a walkthrough first? Book a demo. Start free trial Book a demo
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
Questions about PR agency software
What is the best software for a PR agency?
It depends on the job. For client requests, projects, a portal, time tracking and retainer billing in one place, Workspace369 fits. For journalist databases, monitoring and coverage reports, compare Muck Rack, Cision and Prowly, which are separate tools.
What is PR agency software?
PR agency software helps public relations firms run client work: requests, communication, campaigns, client visibility, retainer billing, and reporting. Workspace369 connects all of it in one workspace. Workspace369 covers 10 areas here, with plans from $29/mo for one seat.
Does Workspace369 include a media database or press distribution?
No. Workspace369 is not a media database or press-release distribution service. It runs the client-work side of a PR agency — requests, communication, projects, portal, and billing — alongside the media tools you pitch with.
Can clients see campaign progress in the portal?
Yes. Clients watch requests, files, and invoices in a branded portal, which cuts the status meetings your team schedules weekly.
Does Workspace369 handle retainer billing?
Yes. Recurring invoices and payment plans bill retainers on schedule, with automated reminders for anything outstanding and reporting across the client base.
See where Workspace369 fits into your client-work flow.
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
