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Workspace369 Research · 2026 edition

The numbers behind
running client work.

Cash flow. CRM. AI and workflows. Fifteen open research reports with primary sources, downloadable data, and the working behind every calculation.

Primary-source evidenceTransparent methodsFree CSV & JSON

The research library

Useful evidence. Ready to verify.

01 — 15
01 / Research report

B2B Invoice Payment Times by Industry: 2026 Benchmark

Compare payment times and late-payment measures across UK industries and regions, with primary-source data and a transparent cash-flow model.

Data coverageCalendar year 2025
136 data points & calculationsExplore the report →
02 / Research report

Small Business AI Adoption by Industry and State: 2026

Explore Census AI-use estimates by employer size, industry and state, with survey dates, uncertainty, downloadable data and clear scope notes.

Data coverageAugust 10–23, 2026 reference period
160 data points & calculationsExplore the report →
03 / Research report

Client-Work Software Stack Cost Index: 2026

Reproduce baseline software subscription costs for client-work teams using verified US vendor prices, seat minimums and annual-versus-monthly scenarios.

Data coverageUS list prices checked September 12, 2026
64 data points & calculationsExplore the report →
04 / Research report

Professional Services Labor Cost Benchmarks: 2026

Compare BLS hourly compensation, wages and benefits by establishment size, then reproduce an illustrative billable-rate model with explicit assumptions.

Data coverageJune 2026
91 data points & calculationsExplore the report →
05 / Research report

Small Business Survival Rate Statistics: 2026 Data Guide

Read U.S. establishment survival rates by cohort and selected industry, with BLS source tables, dated observations and careful definitions of survival.

Data coverageObservations through March 2025
76 data points & calculationsExplore the report →
06 / Research report

Small Business Cash Flow Statistics 2026

Explore U.S. employer cash-flow challenges, funding needs and debt, with Federal Reserve survey data, sample sizes, confidence intervals and free downloads.

Data coverage2025 survey; prior-12-month questions and conditions at the time of survey
61 data points & calculationsExplore the report →
07 / Research report

Payment Processing Cost Benchmarks 2026: Cards vs ACH

Compare standard U.S. Stripe, Square and PayPal processing fees across payment sizes, with a transparent card-versus-ACH calculator and original pricing links.

Data coveragePublic pricing checked September 12, 2026
108 data points & calculationsExplore the report →
08 / Research report

Solo Business Revenue Benchmarks by Industry and State

Compare Census nonemployer receipts by service industry and state, with reproducible revenue-per-business calculations, primary sources and free data downloads.

Data coverageCalendar year 2023; verified for the 2026 edition
189 data points & calculationsExplore the report →
09 / Research report

Sole Proprietor Profit Margins and Expense Benchmarks by Industry

Explore IRS sole-proprietor receipts, deductions and net income by service industry, with transparent aggregate profit and expense ratios and source downloads.

Data coverageTax year 2023; IRS table published March 2026
144 data points & calculationsExplore the report →
10 / Research report

Employee Turnover Statistics by Industry 2026

Compare BLS quits, separations, layoffs and hiring rates by industry and region, with annual-average definitions, historical context and downloadable source data.

Data coverage2025 annual averages; selected 2021–2024 comparison points
80 data points & calculationsExplore the report →
11 / Research report

Sales Productivity and CRM Admin-Time Statistics

Compare selling time, CRM administration and sales capacity using original survey evidence, plus a reproducible workweek model with clearly stated assumptions.

Data coverageAugust–September 2025 survey; 2026 report edition
21 data points & calculationsExplore the report →
12 / Research report

CRM Data Quality and AI Readiness Statistics

Explore CRM data readiness, reported business impacts and governance priorities, with original survey sources, explicit respondent bases and dated evidence downloads.

Data coverage2025 and 2026 report editions; Validity fieldwork dates not disclosed in the public summaries
13 data points & calculationsExplore the report →
13 / Research report

AI Productivity and Time-Savings Benchmarks

Compare experimental AI results for writing, consulting and coding, with model-era limits, measured versus perceived outcomes and reproducible time-index calculations.

Data coverage2022–2025 experiments; institutional updates checked through September 2026
14 data points & calculationsExplore the report →
14 / Research report

AI Customer Service Performance Statistics

Compare measured AI-assisted support outcomes with customer expectations, keeping resolution productivity, quality and vendor-survey opinions clearly separated.

Data coverageSupport rollout mainly fall 2020–winter 2021; Zendesk 2026 report released November 2025
11 data points & calculationsExplore the report →
15 / Research report

Workflow Automation Statistics by Business Function

Compare IT and business participation in workflow automation by department, with historical platform evidence, human-review context and reproducible ownership-gap calculations.

Data coverage2023 observations within a 2021–2023 sample; 2024 report, reviewed in 2026
25 data points & calculationsExplore the report →

Our evidence standard

A citation should lead somewhere solid.

Workspace369 publishes this library to make client-work research easier to check and reuse. We do not present third-party statistics as our own survey or promise that publishing data earns links or AI citations.

01

Go to the producer

Government datasets, original studies, surveys and vendor prices. Every numeric observation has a source, period and precise locator.

02

Show the calculation

Our models separate observed facts from assumptions. Download the inputs and reproduce the arithmetic.

03

Keep the dates honest

An editorial update is not a new measurement. Every report states its actual data period, review cadence and limitations.