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Comparison — Security company operations

Workspace369 vs TrackTik for security companies

Both products help security companies run their business. The practical difference is scope: TrackTik centers workforce management for large operations — scheduling, dispatch, and analytics across hundreds of guards — while Workspace369 runs the client-facing business loop: requests, shared inbox, scheduling, client portal, contract billing, and reporting.

Reviewed July 31, 2026 using public product pages, pricing pages, and Workspace369's current product scope.

At a glance

Workspace369 vs TrackTik: the short version

TrackTik Workspace369
Best forTrackTik Large security operations needing enterprise workforce management at scale.Workspace369 Small and mid-size security companies that want the client-facing business loop in one workspace.
Pricing modelTrackTik TrackTik does not publish plan prices; pricing is quote-based and positioned for larger security operations.Workspace369 Flat plans by seats — $29/mo for 1 seat up to $299/mo for 10 seats, all modules included.
Client layerTrackTik Client-facing reporting and operational visibility inside the enterprise suite.Workspace369 CRM, client portal, proposals, invoices, payment plans, and reporting in one record.
AutomationsTrackTikWorkspace369 No-code workflow automations for emails, SMS, tasks, reminders, and internal notifications.

The two products

Who is TrackTik? Who is Workspace369?

TrackTik

TrackTik is a strong fit for large security operations that need scheduling, dispatch, analytics, and workforce management consolidated in one enterprise system.

Category: Security company operations · tracktik.com ↗

Workspace369

Workspace369 is a strong fit for security companies that want client requests, scheduling, communication, portal, contract billing, and reporting attached to the same client record — with pricing published on the site.

Client work operating system · see all features →

Feature comparison

Core operations, side by side

AreaTrackTik Workspace369
Primary fitTrackTik Large security operations needing enterprise workforce management at scale.Workspace369 Small and mid-size security companies that want the client-facing business loop in one workspace.

Client work and pricing

Client requestsTrackTik Client-facing reporting and operational visibility inside the enterprise suite.Workspace369 Shared inbox with email, SMS, calls, voicemail, and AI summaries, plus structured requests with owners and status.
SchedulingTrackTik Guard scheduling and shift management across large deployments.Workspace369 Scheduling tied to the client and site record, with automated confirmations and reminders.
Client portalTrackTik Client access to reports and operational data.Workspace369 Branded client portal for property managers with files, status, and invoices.
Pricing modelTrackTik No published plan prices; quote-based and positioned for larger deployments.Workspace369 Public pricing: $29/mo for one seat, $74/mo for 2 seats, $149/mo for 5 seats, $299/mo for 10 seats.

Comparison based on public product positioning and Workspace369's current feature set, reviewed July 31, 2026. Exact fit depends on your workflow, team size, and implementation needs.

Pricing and value

Compare the subscription, then compare the stack

TrackTik source ↗
Public plansNot published — Sales-led pricing; demo required for a quote.
PositioningEnterprise tier — Reviewers describe quote-based pricing positioned for bigger deployments with hundreds of guards across many sites.
Workspace369 all plans →
Cadet$29/mo — 1 seat, 5 GB storage, invoices, proposals, clients, projects, tasks, notes, calendar, and starter inbox tools.
Voyager$74/mo — 2 seats, 50 GB storage, shared inbox workflows, SMS, time tracking, unlimited projects, and team operations.
Specialist$149/mo — 5 seats, 100 GB storage, full CRM, voice, voicemail, proposals, expenses, marketing, payment plans, and basic accounting.
Commander$299/mo — 10 seats, 500 GB storage, full accounting, email and SMS automations, advanced AI, and dedicated support.

With no published TrackTik price, a small security company cannot compare line by line before a sales call. Workspace369 publishes pricing: $29/mo for one seat, $74/mo for 2 seats, $149/mo for 5 seats.

What the stack costs separately

WorkflowSeparate stack Workspace369
CRM and client recordsSeparate stack CRM, spreadsheets, lead formsWorkspace369 Built in
Projects, tasks, and calendarSeparate stack Project management app, scheduler, task boardWorkspace369 Built in
Inbox, SMS, voice, voicemailSeparate stack Email helpdesk, phone system, SMS toolWorkspace369 Built in by plan
Proposals, invoices, and paymentsSeparate stack Proposal tool, invoicing app, payment processorWorkspace369 Built in
Files, notes, and client contextSeparate stack Docs, cloud drive, client portalWorkspace369 Built in
AI, automations, and reportingSeparate stack AI assistant, automation tool, dashboard/reporting layerWorkspace369 Built in by plan
Expenses, accounting, and inventorySeparate stack Accounting app, expense tracker, inventory systemWorkspace369 Built in by plan

Reviewed July 31, 2026. Pricing and packaging can change — verify current details with each vendor before deciding. The goal is a buyer-useful comparison, not a pretend scorecard.

  • TrackTik website ↗Product positioning and demo-led pricing flow; no public plan prices at review time.

Decision

Workspace369 vs TrackTik: which should you choose?

Choose TrackTik if…

  • You run a large guard force that needs enterprise scheduling, dispatch, and workforce analytics.
  • Consolidating workforce management across hundreds of guards is the priority.
  • Quote-based enterprise pricing fits your procurement process.

Choose Workspace369 if…

  • Your security company wants the request-to-contract loop in one workspace without enterprise-suite procurement.
  • You need multichannel client communication — inbox, SMS, voice — with AI summaries beside the client record.
  • You want published pricing instead of a quote-based enterprise process.

Switching

Switching to Workspace369 takes four steps

  1. 01

    Start your free trial

    Your workspace is ready in minutes — pick a plan later, no migration call required.

  2. 02

    Import your clients

    Bring clients, contacts, and open invoices in with CSV import instead of retyping anything.

  3. 03

    Connect your tools

    Hook up Google Calendar, your inbox, and Stripe so schedules, conversations, and payments land in one place.

  4. 04

    Invite the team and go live

    Run your next client project end-to-end — request to proposal to invoice — and cancel the old stack when it sticks.

Product tour

See the client-work loop inside Workspace369

Workspace369 project board with Kanban columns attached to client work
Project boards with Kanban and Gantt views — attached to the client record, not a separate tool.
Workspace369 invoice list showing invoice status beside client names
Invoices, payment plans, and payment status beside every client — no separate billing app.
Workspace369 shared inbox with client conversations and AI summaries
Shared inbox, SMS, and call history with AI summaries — the conversation lives beside the work.

FAQ

Frequently asked questions

Is Workspace369 an alternative to TrackTik?
Yes. Workspace369 can be an alternative for security companies that want client requests, scheduling, client portal, contract billing, and reporting in one workspace with published pricing.
When should a security company choose TrackTik instead?
TrackTik may be the better fit for large operations that need enterprise scheduling, dispatch, and workforce analytics across hundreds of guards, and are comfortable with quote-based pricing.
How much does TrackTik cost compared with Workspace369?
TrackTik does not publish plan prices; pricing is quote-based and positioned for larger deployments. Workspace369 publishes pricing: $29/mo for one seat and $74/mo for two seats.
What should a security company compare before switching from TrackTik?
Compare active clients, sites, schedules, invoices, payment history, files, and communication history. Confirm the migration path and required plan before cancelling the existing account.

Run the comparison with your own client work.

TrackTik is workforce depth for large operations. Workspace369 is the business loop for the rest.

Ready when you are

See where Workspace369 fits into your client-work flow.

Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.

Workspace369 vs TrackTikClient records, projects, invoices — one workspace.
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