CRM for music producers & audio engineers

CRM for Music Producers and Audio Engineers

Music producers and audio engineers often face administrative chaos when clients alter production assets mid-project. Workspace369 manages client records, proposals, projects, files and invoices for the business side of your studio. Working alongside your digital audio workstation and audio storage, it keeps your studio business aligned when revisions conflict with your initial project scope, ensuring that every asset change is documented clearly.

Clientthe relationship and agreed brief
Worktasks with a responsible person
Billinginvoices and commercial context
Workspace369 client record showing history, files, communication, and invoices in one profile

Key facts

CRM for music producers & audio engineers at Workspace369 covers 9 areas, including client records, proposals, projects and tasks.

The workflow runs in 5 steps, from "scoping with proposals" to "issuing invoices for mastering".

Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 20 seats, 500 GB of storage, and 120,000 AI tokens per month at $299/mo.

Additional seats cost $10 each and 100 GB of additional storage costs $15; full pricing is public on the Workspace369 pricing page.

The problem

Common Challenges in Audio Production

Mid-Session Stem Re-submissions

Mixing clients frequently send new stems after a revision is already approved, creating confusion about which audio files belong to the active project. Without clear file organization and explicit client records, engineers waste studio hours mixing outdated tracks. Administrative tracking breaks down when files are scattered across emails, forcing producers to manually verify asset versions before opening their digital audio workstation sessions.

Scope Creep Between Mixing and Mastering

Mastering is a separate technical service, but clients often assume it is included in the mixing phase. When audio engineers fail to issue distinct proposals and invoices, boundaries blur. Tracking tasks and projects separately ensures that mastering work is not executed under a mixing agreement, protecting the studio from uncompensated labor and unrecorded project scope expansions.

Scattered Client Communications

Producers lose track of production notes when feedback arrives via text, email, and social media. When conversations are not tied to specific client records or projects, critical mixing instructions get overlooked. This lack of organized administrative tracking leads to incorrect revisions, forcing engineers to repeat technical work due to missing or buried communication histories.

Delayed Payments and Unsent Invoices

Audio engineers often delay sending invoices because they are focused on creative production. When scheduling studio time is disconnected from billing, sessions occur without upfront deposits or final payments. Tracking proposals, scheduling, and invoices within one workflow ensures that engineering fees are clearly documented and requested before final audio masters are delivered to the client.

The product

See the workspace your clients feel.

01

A portal clients actually check

Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.

Workspace369 client record showing history, files, communication, and invoices in one profile
02

Every channel in one inbox

Email, SMS, calls, and voicemail land beside the client record — with AI summaries, so anyone on the team can reply with full context.

Workspace369 shared inbox showing email, SMS, and call history beside a client record
03

Client work, organized as projects

Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.

Workspace369 project board showing client work organized into stages with owners and status
04

Proposals to paid invoices

Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.

Workspace369 invoice editor showing line items, payment terms, and client details

Workflow

The Studio Client Workflow

01

Scoping with Proposals

The workflow begins when an audio engineer creates detailed proposals outlining the exact number of tracks, revisions, and whether mastering is included. A human operator reviews the proposal details to confirm that mixing and mastering are listed as distinct services before sending the document to the client. This initial step establishes clear service boundaries before any audio tracking or mixing begins in the studio.

02

Setting Up Client Records and Projects

Once a proposal is accepted, the operator creates a new project linked to the client records. The operator manually enters the session parameters, track counts, and revision limits directly into the project brief. This project record serves as the reference point for all subsequent tasks, ensuring that the engineering team knows exactly what parameters were agreed upon before opening any DAW sessions.

03

Managing Mid-Project Stem Files

When a client sends new stems after approving a revision, the operator uploads these files to the project (file attachments and versioning start on Specialist) and records the change in the project brief. The operator updates the relevant tasks to reflect that a new audio asset version has arrived. This ensures that the mixing engineer is manually alerted to use the updated stems rather than the older files.

04

Scheduling and Conversations

The operator coordinates review sessions by linking scheduling links to the ongoing conversations. When feedback is received, the operator transcribes the specific notes into the project tasks. This keeps all client conversations tied directly to the project timeline, preventing technical mix notes from being lost across disconnected communication channels or external personal messaging applications.

05

Issuing Invoices for Mastering

If the client requests mastering as a separate service after the mixing phase is complete, the operator generates a new invoice or proposal specifically for mastering. The operator verifies that the mixing project tasks are marked complete before initiating the mastering project. Final invoices are issued and tracked, ensuring all billing is settled before project closure.

Product coverage

Client operations for music producers & audio engineers

  • A human operator must verify that a new set of stems can be uploaded to files, a new task created, and the project brief updated upon receipt.
  • The operator must successfully generate a separate invoice for mastering services while keeping the original mixing project records, tasks, and historical files intact.
  • The operator must confirm that a client can access the client portal to view scheduled review sessions, pending proposals, and historical invoices without errors.
Client records
Proposals
Projects and tasks
Files
Conversations
Scheduling
Invoices
Client portal
Workflow Automations

Loved on the App Store

Rated by the people running their client work on it.

★★★★★
Finally feels calm

Bounced between three or four all-in-one tools and always ended up in a mess of tabs. This is the first one that feels calm. Set up my client projects in ten minutes.

Justin R. · Solo founder · App Store review
★★★★★
Painless team rollout

Rolled it out to our eight-person team and adoption was painless — intuitive and polished. I'd love more integrations, but they keep shipping.

Samantha D. · Operations lead · App Store review
★★★★★
Hours back every week

Was juggling separate tools for notes, tasks, docs, and updates. Consolidating into one place has genuinely saved me hours each week. Support is responsive too.

Alicia N. · Agency founder · App Store review

Get started

See Workspace369 on your own client work.

Start a free trial or talk to sales — either way, you will see the whole loop: inbox, projects, portal, and billing.

FAQ

Evaluation and Testing Criteria

How does the platform handle digital audio workstation files?

Keep DAW sessions and working audio storage in your studio setup. Workspace369 runs the business around them: client records, proposals, projects, stem and reference files, session schedules and invoices.

Can we track mixing and mastering as separate services?

Yes. You can manage mixing and mastering by creating separate proposals, projects, tasks, and invoices for each service. This prevents scope creep and ensures that when a client requests mastering, it is tracked as an independent project with its own distinct billing records.

What should an engineer do when a client sends new stems mid-project?

When new stems arrive after a revision is approved, a human operator should upload the files, update the project tasks, and record the adjustment in the project brief. This ensures the mixing engineer is aware of the asset change before proceeding with studio work.

Does the client portal allow clients to download final audio masters?

Yes. Share final masters through the client portal or a file share link, alongside proposals, schedules and invoices. Keep high-resolution streaming and mastering-specific delivery in your audio storage tools.

Ready when you are

See where Workspace369 fits into your client-work flow.

Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.