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Comparison — Local business marketing platform

Workspace369 vs Thryv

Thryv built its name helping local businesses get found — website, listings, reviews, and campaigns wrapped around a CRM and payments. Workspace369 starts after the customer is found: the requests, projects, shared inbox, proposals, invoices, payment plans, and accounting that make up the daily work of a service business.

Reviewed September 23, 2026 using public product pages, pricing pages, and Workspace369's current product scope.

At a glance

Workspace369 vs Thryv: the short version

Thryv Workspace369
Best forThryv Local businesses that want marketing and presence tooling wrapped around a CRM.Workspace369 Service businesses that want client-work operations: delivery, communication, billing, and accounting.
Pricing modelThryv Thryv lists plans for local businesses by user count, with a one-time onboarding fee on the entry plan and a quote-based custom tier. Prices checked on the official pricing page, September 23, 2026.Workspace369 Flat plans by seats — $29/mo for 1 seat up to $299/mo for 10 seats, all modules included.
Client layerThryv —Workspace369 CRM, client portal, proposals, invoices, payment plans, and reporting in one record.
AutomationsThryv —Workspace369 No-code workflow automations for emails, SMS, tasks, reminders, and internal notifications.

The two products

Who is Thryv? Who is Workspace369?

Thryv

Thryv is a strong fit for local businesses that want their online presence managed in the same place as their CRM — website, listings, reviews, and campaigns, with onboarding included.

Category: Local business marketing platform · thryv.com ↗

Workspace369

Workspace369 is a strong fit for service businesses that want the operational layer: projects, shared inbox with SMS and voice, proposals, invoices, payment plans, and accounting attached to the client record.

Client work operating system · see all features →

Feature comparison

Core operations, side by side

AreaThryv Workspace369
Primary fitThryv Local businesses that want marketing and presence tooling wrapped around a CRM.Workspace369 Service businesses that want client-work operations: delivery, communication, billing, and accounting.
Delivery and projectsThryv CRM, scheduling, and payments cover the front office; project delivery depth is limited.Workspace369 Projects, tasks, files, time tracking, and a client portal carry the engagement from signed proposal to final invoice.

Client work and pricing

Online presenceThryv A core strength — website, listings management, reviews, and marketing campaigns for local discovery.Workspace369 Not a listings or website platform; Workspace369 runs the work once the customer is in the door.
CommunicationThryv Centralized inbox for customer messages across channels.Workspace369 Shared inbox with email, 2-way SMS from Voyager ($74/mo), voice and voicemail from Specialist ($149/mo), and AI summaries on the record.
Billing and accountingThryv Invoicing, payments, and payment processing for local businesses.Workspace369 Proposals, invoices, payment plans, expenses, basic accounting from Specialist, full accounting from Commander — AR aging beside the work.
Pricing modelThryv Starter $99/mo for 1 user plus a one-time $250 onboarding fee; Signature $399/mo for 5 users; Custom by quote (checked Sept 23, 2026).Workspace369 Flat plans by seats: Cadet $29/mo, Voyager $74/mo for 2, Specialist $149/mo for 5, Commander $299/mo for 10 — 20% off annual, no onboarding fee.
Best reason to choose eachThryv Getting found locally — website, listings, reviews — is the priority purchase.Workspace369 Running the client work profitably — delivery, communication, money — is the priority purchase.

Comparison based on public product positioning and Workspace369's current feature set, reviewed September 23, 2026. Exact fit depends on your workflow, team size, and implementation needs.

Pricing and value

Compare the subscription, then compare the stack

Thryv source ↗
Starter$99/mo — 1 user; CRM, scheduling, invoicing, and payments, plus a one-time $250 onboarding fee.
Signature$399/mo — 5 users on the mid-tier plan for growing local businesses.
CustomQuote-based — Larger teams and multi-location businesses priced through sales.
Workspace369 all plans →
Cadet$29/mo — 1 seat, 5 GB storage, invoices, proposals, clients, projects, tasks, notes, calendar, and starter inbox tools.
Voyager$74/mo — 2 seats, 50 GB storage, shared inbox workflows, SMS, time tracking, unlimited projects, and team operations.
Specialist$149/mo — 5 seats, 100 GB storage, full CRM, voice, voicemail, proposals, expenses, marketing, payment plans, and basic accounting.
Commander$299/mo — 10 seats, 500 GB storage, full accounting, email and SMS automations, advanced AI, and dedicated support.

Thryv Starter lists at $99/mo for 1 user plus a $250 onboarding fee; a 5-user Signature setup lists at $399/mo. Workspace369 Specialist is $149/mo for 5 seats with the shared inbox, SMS, voice, payment plans, and basic accounting included.

What the stack costs separately

WorkflowSeparate stack Workspace369
CRM and client recordsSeparate stack CRM, spreadsheets, lead formsWorkspace369 Built in
Projects, tasks, and calendarSeparate stack Project management app, scheduler, task boardWorkspace369 Built in
Inbox, SMS, voice, voicemailSeparate stack Email helpdesk, phone system, SMS toolWorkspace369 Built in by plan
Proposals, invoices, and paymentsSeparate stack Proposal tool, invoicing app, payment processorWorkspace369 Built in
Files, notes, and client contextSeparate stack Docs, cloud drive, client portalWorkspace369 Built in
AI, automations, and reportingSeparate stack AI assistant, automation tool, dashboard/reporting layerWorkspace369 Built in by plan
Expenses, accounting, and inventorySeparate stack Accounting app, expense tracker, inventory systemWorkspace369 Built in by plan

Reviewed September 23, 2026. Pricing and packaging can change — verify current details with each vendor before deciding. The goal is a buyer-useful comparison, not a pretend scorecard.

  • Thryv pricing ↗Verified Sept 23, 2026: Starter $99/mo (1 user) plus a one-time $250 onboarding fee, Signature $399/mo (5 users), Custom by quote.

Decision

Workspace369 vs Thryv: which should you choose?

Choose Thryv if…

  • Local online presence — website, listings, reviews — is the main thing you are buying.
  • You want marketing campaigns and CRM in one package with guided onboarding.
  • Project delivery and accounting already live in tools you plan to keep.

Choose Workspace369 if…

  • Your bottleneck is delivering and billing client work, not local discovery.
  • You want SMS and voice beside email in one shared inbox, attached to the client record.
  • Payment plans, time tracking, and accounting should live where the work happens.
  • You want flat published pricing without a one-time onboarding fee.

Switching

Switching to Workspace369 takes four steps

  1. 01

    Start your free trial

    Your workspace is ready in minutes — pick a plan later, no migration call required.

  2. 02

    Import your clients

    Bring clients, contacts, and open invoices in with CSV import instead of retyping anything.

  3. 03

    Connect your tools

    Hook up Google Calendar, your inbox, and Stripe so schedules, conversations, and payments land in one place.

  4. 04

    Invite the team and go live

    Run your next client project end-to-end — request to proposal to invoice — and cancel the old stack when it sticks.

Product tour

See the client-work loop inside Workspace369

Workspace369 project board with Kanban columns attached to client work
Project boards with Kanban and Gantt views — attached to the client record, not a separate tool.
Workspace369 invoice list showing invoice status beside client names
Invoices, payment plans, and payment status beside every client — no separate billing app.
Workspace369 shared inbox with client conversations and AI summaries
Shared inbox, SMS, and call history with AI summaries — the conversation lives beside the work.

FAQ

Frequently asked questions

Is Workspace369 a Thryv alternative?
For the operations side, yes. Thryv is built around local marketing — website, listings, reviews, campaigns — with CRM and payments attached. Workspace369 is built around the client work itself: projects, shared inbox with SMS and voice, proposals, invoices, payment plans, and accounting on one record.
How much does Thryv cost compared with Workspace369?
Checked Sept 23, 2026: Thryv lists Starter at $99/mo for 1 user plus a one-time $250 onboarding fee, Signature at $399/mo for 5 users, and Custom by quote. Workspace369 publishes flat plans by seats: Cadet $29/mo for 1 seat, Voyager $74/mo for 2, Specialist $149/mo for 5, Commander $299/mo for 10, with 20% off annual billing and no onboarding fee.
Does Workspace369 manage listings and reviews like Thryv?
No. Listings management, website tooling, and review monitoring are Thryv's home ground — if local discovery is the priority purchase, Thryv is built for it. Workspace369 picks up after the customer is found: requests, projects, communication, billing, and accounting.
Which platform includes SMS and voice?
Both handle customer messaging, but Workspace369 ties it directly to the client record: 2-way SMS in the shared inbox from Voyager ($74/mo, 2 seats) and voice with voicemail from Specialist ($149/mo, 5 seats). A $50 one-time carrier compliance fee applies only when you claim dedicated SMS/voice numbers.
Can Thryv replace accounting software?
Thryv covers invoicing and payment processing for local businesses, but the books stay in accounting software. Workspace369 includes expenses and basic accounting from Specialist and full accounting from Commander, attached to the client and project record.
Who should stay on Thryv?
Local businesses whose main purchase is getting found — website, listings, reviews, campaigns — with CRM and payments in the same package. If presence is handled and the chaos is in delivery, billing, and the books, that is the Workspace369 side.
What should a business compare before switching from Thryv?
Compare active clients, open projects, invoices, payment history, files, and communication history — and plan where listings and review management will live, since Workspace369 does not cover them. There is no automated import tool — export your data, and Workspace369 support can help you map it.

Run the comparison with your own client work.

Thryv markets the local business. Workspace369 operates its client work.

Ready when you are

See where Workspace369 fits into your client-work flow.

Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.

Workspace369 vs ThryvClient records, projects, invoices — one workspace.
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