Replies land in a group thread
A group message from a personal phone exposes everyone's number, and one reply goes to the whole list.
Group texting
Group texting software that knows who your clients are.
Texting a group of clients from your phone mixes personal and business messages and ignores who has opted out. Workspace369 sends group texts and broadcast SMS from your client records, with merge fields like first name and company, delivery status per message, and STOP/START/HELP handling built in. SMS starts at Voyager ($74/month for two seats).
Broadcastswith merge fields like first name
STOP/HELPhandled with suppression lists
VoyagerSMS and group texting from $74/month
Key facts
Group texting at Workspace369 covers 10 areas, including group texting, sMS broadcasts with merge fields, two-way SMS and MMS.
The workflow runs in 4 steps, from "choose who gets it" to "track delivery and replies".
Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 20 seats, and 120,000 AI tokens per month at $299/mo.
Additional seats cost $10 each; full pricing is public on the Workspace369 pricing page.
The problem
Why group texts from a phone go wrong
Opt-outs get ignored
Without STOP handling and a suppression list, people who asked not to be texted keep receiving messages.
No record on the client
Texts sent from a phone never reach the client record, so the next person on your team doesn't see them.
The product
See the workspace your clients feel.
01
Every channel in one inbox
Email, SMS, calls, and voicemail land beside the client record — with AI summaries, so anyone on the team can reply with full context.
02
Client work, organized as projects
Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.
03
Proposals to paid invoices
Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.
04
A portal clients actually check
Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.
Workflow
How group texting works in Workspace369
01
Choose who gets it
Text a group of clients or team members at once, picked from the client records you already keep.
02
Write once, personalize
Send a broadcast with merge fields like first name and company, or start from a saved SMS template.
03
Stay compliant
A2P 10DLC registration is tracked, STOP, START and HELP replies are handled, and suppression lists keep opted-out numbers out.
04
Track delivery and replies
See delivery status for each message, and replies come back to the shared inbox matched to the right client.
Product coverage
Group texting coverage
- Send a test broadcast to yourself and a colleague and check the merge fields and delivery status.
- Reply STOP from a test phone and confirm the number is suppressed from the next send.
- Budget for the one-time $50 carrier setup for a dedicated number.
Group texting
SMS broadcasts with merge fields
Two-way SMS and MMS
Delivery status per message
A2P 10DLC tracking
STOP/START/HELP and suppression lists
Scheduled messages
SMS templates
Email and SMS automations
Dedicated SMS and voice numbers
Plans for freelancers
Pick the plan your work needs today.
Client records, proposals, invoices, online payments, time tracking and intake forms are on every plan. Upgrade when your work needs calls, texts or more.Cadet
Regular price$29$14.50 / month
Founding price for your first 12 months
1 seat included
- Public proposal approval & signing
- Deposit on acceptance
- Proposal-to-invoice conversion
- Billable time tracking
- Public intake forms
Voyager
Regular price$74$37 / month
Founding price for your first 12 months
2 seats included
Everything in Cadet, plus
- SMS messaging
- Voice & voicemail
- Shared inbox
- Missed-call text back
- No-answer forwarding
Specialist
Regular price$149$74.50 / month
Founding price for your first 12 months
10 seats included
Everything in Voyager, plus
- Online booking
- Expense tracking
- Payment plans
- Inventory tracking
Founding member offer: 50% off your first 12 months, for the first 100 customers who join by Oct 31. 14-day trial with a card, USD monthly billing. Compare all plans.
Switch & Save
Free account setup & migration help
Our team sets up your workspace with you and helps move your clients and invoices from the tools you use now.
Export your data as a spreadsheet and AI Import maps the columns for you. Support can help with anything unusual.
Offer ends .
Start free trial
After signup, claim free setup in your workspace.
Loved on the App Store
Rated by the people running their client work on it.
★★★★★
Finally feels calmBounced between three or four all-in-one tools and always ended up in a mess of tabs. This is the first one that feels calm. Set up my client projects in ten minutes.
★★★★★
Painless team rolloutRolled it out to our eight-person team and adoption was painless — intuitive and polished. I'd love more integrations, but they keep shipping.
★★★★★
Hours back every weekWas juggling separate tools for notes, tasks, docs, and updates. Consolidating into one place has genuinely saved me hours each week. Support is responsive too.
Get started
See Workspace369 on your own client work.
Start your trial and send your first proposal or invoice from your own workspace. Compare plans any time; upgrade only when your work needs more.FAQ
How to choose group texting software
What is group texting software?
Group texting software sends one SMS to many people from a business number, with replies kept private and opt-outs handled. In Workspace369 group texts and broadcasts go out from your client records and replies come back to the shared inbox.
Which plan includes group texting?
SMS, MMS, group texting and SMS broadcasts with merge fields start at Voyager, $74/month for two seats. Cadet does not include SMS.
How are opt-outs handled?
STOP, START and HELP replies are handled automatically, and suppression lists keep opted-out numbers out of future sends. A2P 10DLC registration is tracked in the workspace.
Do I get a dedicated number?
Yes. Voyager and above include dedicated SMS and voice numbers for the workspace, with a $50 one-time carrier setup.
Can texts go out automatically?
Yes. From Voyager, workflows send SMS as well as email, and messages can be scheduled with cancellation controls.
Ready when you are
See where Workspace369 fits into your client-work flow.
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.
