Follow-up dies during delivery
When the team is heads-down on an engagement, new leads wait. By the time someone replies, the prospect has signed with the firm that responded first.
Consulting firm software
Leads arrive from everywhere — referrals, email, calls, website forms — and small firms lose work when follow-up depends on whoever is least billable that week. Workspace369 attaches every lead to the client record, carries engagements as projects, and keeps billing on schedule.

The problem
When the team is heads-down on an engagement, new leads wait. By the time someone replies, the prospect has signed with the firm that responded first.
Scopes and pricing get copy-pasted from the last engagement and adjusted in a rush. Proposal turnaround stretches, and momentum dies.
Scope, files, and communication scatter across email and drives. The firm learns an engagement went sideways when the client escalates — or when the invoice is late.
The product
Email, SMS, calls, and voicemail land beside the client record — with AI summaries, so anyone on the team can reply with full context.

Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.

Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.

Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.

Workflow
Email, SMS, calls, and voicemail land beside the client record with AI summaries, so every referral gets a fast, informed response.
Proposals and quotes go out from the client record, and follow-up automations keep prospects moving while the team delivers.
Tasks, files, and notes keep every engagement organized, and the client portal keeps clients aligned without extra status meetings.
Invoices and payment plans bill by milestone or retainer, automated reminders chase anything outstanding, and reporting shows profitability per client and engagement.
Product coverage
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FAQ
Consulting firm software runs the business side of a practice: leads, client records, proposals, engagement projects, client portal, invoices, payments, and reporting. Workspace369 connects all of it in one workspace.
Workspace369 covers the client-work loop — inbox, proposals, engagements, portal, billing, and reporting — for small and mid-size firms. Larger firms with deep utilization and finance requirements may pair it with or choose a PSA suite.
Yes. Clients see files, status, and invoices in a branded portal, which cuts the status meetings and email threads your team manages weekly.
Yes. Invoices with payment plans bill retainers and milestones on schedule, with automated reminders for anything outstanding and reporting per engagement.
Ready when you are
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.