A pet-sitting client may change visit dates and the authorized contact shortly before travel. Workspace369 brings client records, scheduling, tasks, conversations and invoices into one workflow so the team can review the revised plan and assign the follow-up.
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2 minutes: email, mobile number (code for US/Canada only), card. $0 for 14 days.
Online booking pages start on Specialist, email appointment reminders are included on every plan, and workflow automations send internal notifications and client emails on every plan. Test the change with sample records and confirm the responsible person before going live.
Key facts
CRM for pet sitters & dog walkers at Workspace369 covers 9 areas, including client records, proposals, projects and tasks.
The workflow runs in 5 steps, from "intake and client records setup" to "invoicing via client portal".
Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 20 seats and 12× Cadet usage at $299/mo.
Additional seats cost $10 each; full pricing is public on the Workspace369 pricing page.
Pet-care software leads: Pet Sitter Plus (Solo $36 a month) lists GPS check-in, visit reports, pet profiles and key management, Time To Pet (Lite $25 a month) lists GPS and a client portal on every plan, and Precise Petcare starts at $20 a month for one sitter. Workspace369 lists no GPS visit tracking or pet profiles and its online booking starts at Specialist, so it fits only as the client-paperwork layer beside pet software.
| Tool | Entry price (monthly) | Billed yearly | Visit proof | Client portal and pet records | Main entry-plan limit | Trial |
|---|---|---|---|---|---|---|
| Pet Sitter Plus | $36 (Solo) | Not shown | GPS check-in/out, visit reports | Portal, pet profiles, vaccination tracking, key management | Staff cost $14 each (Team) | 30 days, no card |
| Time To Pet | $25 (Lite) | $250 a year | GPS on every plan | Portal and app, client and pet fields | Texting, videos and integrations from Solo ($50) | 14 days, no card |
| Precise Petcare | $20 (Solo) | $513 a year for 2-5 staff | GPS, Live Sitter Map, late alerts | Client accounts, profile updates | Price rises by staff band | Not shown |
| PetPocketbook | $25 | $23.75 a month | Visit tracking, report cards | Pet parent portal | 5% pet parent service fee | 30 days, card not stated |
| Gingr | $109 (Spa) | $100 a month | Not listed | Customer portal | Facility-style plans | Not shown |
| Workspace369 | $29 (Cadet, one user) | $23.25 a month | Not listed | Client portal; custom fields | 5 active projects, 1 seat | 14 days, card required |
Prices and limits from each vendor's official pricing page, checked October 19, 2026, in USD. Prices change, so confirm before you buy. Read the full buyer's guide.
When pet owners alter travel plans, administrative records become disjointed. If an operator relies on memory, scheduling conflicts occur immediately. Managing client records manually without a clear framework for updates leads to missed dates. Operators must open the client records, inspect the original file notes, and adjust the scheduled dates to prevent gaps in administrative tracking before the pet owner leaves for their trip.
Travel disruptions often force pet owners to update their authorized emergency contact at the last minute. If this new contact information is buried in unorganized conversations, the administration team cannot coordinate tasks effectively. Without updating the client records and files manually, the team lacks the correct contact data needed to manage the project, resulting in administrative confusion during the pet-sitting period.
Changing visit dates impacts administrative billing accuracy. If invoices are generated from stale project data, the final billing statement will not match the actual dates of service. Operators must manually review conversations and files to adjust invoices before sending them to the client portal. This administrative review ensures that the financial records align precisely with the modified pet care schedule.
Pet sitters frequently receive updates across multiple communication channels. When a client changes visit dates and the authorized contact before travel, these details get lost if conversations are not associated with the main client records. Operators spend excessive time searching through raw messages instead of executing administrative tasks, delaying the update of essential scheduling records and project milestones.
Clients watch progress, files, and invoices in a branded portal instead of asking your team for updates.
Email lands beside the client record on every plan; texts, calls and voicemail join it from Voyager, with AI call summaries from Specialist.
Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.
Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.
The operator initiates the workflow by creating comprehensive client records for the pet owner. They upload necessary files regarding pet habits and general care instructions directly into the system. The operator records the initial travel dates, emergency contact names, and phone numbers in custom fields. This establishes the baseline client file before any scheduling or project milestones are assigned to the team.
The operator generates Proposals outlining the pet-sitting services and fees. Once the client approves and e-signs the proposal, the operator creates the project and populates the scheduling calendar with the requested visit dates. Tasks are then created for each visit, so every scheduled day has a matching task in the project.
When a pet-sitting client changes visit dates and the authorized contact before travel, the operator opens the client records, updates the emergency contact field, and moves the visits on the calendar. The operator then updates the project files to reflect the new travel timeline, ensuring every record matches.
Following the schedule modification, the operator reviews all active tasks associated with the project. They adjust task deadlines to align with the new visit dates. The operator uploads any updated client text instructions to the files section, and records a decision in the agreed brief about these changes.
The operator generates final invoices reflecting the updated scheduling details. They post the invoices to the client portal for the pet owner to review. By keeping conversations, scheduling, and invoices within one system, the operator can verify that the billed amounts correspond to the updated project dates before archiving the completed pet-sitting record.
SMB ModernizationGreat tool for modernizing small businesses. Ability to leverage AI without technical background.
True all-in-one systemIt beautifully combined my CRM, team calendar, and billing tools so I could finally stop paying for a bunch of separate software subscriptions
Best app for my construction businessGreat app. This app solved all my needs! Not only did it help, but it is cheaper than other apps. I highly recommend this app if you want to start organizing and automating your business on another level. Also love the design
Quoted exactly as written, in the reviewer’s own language. This is a selection of reviews, not all of them. Reviews from our own team are left out of the selection, but the overall rating includes their ratings.
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
The operator moves the visits on the calendar and updates the specific project dates. They also update the client record fields so the new travel timeline is reflected across all tasks and files before the client departs.
The pet owner views files and proposals in the client portal and sends contact changes through conversations. The operator enters the new authorized contact in the client record, so the whole team works from current details.
Keep keys and access codes in your approved access-management process, and live location and route planning in a dedicated walking app. Workspace369 runs the business around every visit: client records, proposals, projects, tasks, files, conversations, scheduling, invoices, and the client portal.
The operator reviews the updated scheduling entries for the project, opens the invoicing module, and edits the line items to match the new dates. The updated invoice is then published to the client portal for customer access.
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
