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Workspace369 vs 17hats

Which should you pick?

Choose 17hats if you are a solo operator who wants one plan for quotes, contracts, invoices, scheduling and workflows: $60 a month, $600 a year or $800 for two years. Choose Workspace369 if the business has a team and needs included seats, a shared inbox with texts and calls, payment plans and accounting on one client record: Voyager is $74 a month for two seats, and Specialist, with payment plans and basic accounting, is $149 a month for ten. 17hats prices checked October 26, 2026.

17hats has run solo service businesses for years with one plan: quotes, contracts, invoices, workflows and bookkeeping. On October 15, 2026, it was reported to sell time tracking, recurring billing, online scheduling and QuickBooks as paid add-ons; as of October 26, 2026, the visible view of its pricing page lists only a Bank connect add-on ($5/mo) plus extra users and brands. Workspace369 Cadet ($29/mo) includes time tracking, recurring invoices and retainers, plus a modern proposal page where the client picks a package, signs and pays the deposit in one sitting.

Try Voyager free for 14 daysSee pricing →

14-day free trial. Card required. After the trial: $74/month for Voyager. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.

Workspace369 is now an approved plugin in ChatGPT. Read the announcement

Reviewed October 26, 2026 using public product pages, pricing pages, and Workspace369's current product scope.

Facts last verified October 26, 2026 from 17hats's public pages. 17hats is a trademark of its owner; Workspace369 isn't affiliated with or endorsed by it. Spot an error? Tell us at support@workspace369.com and we'll fix it.

Workspace369 client record with contact details, invoices and activity in one placeWorkspace369 client record with contact details, invoices and activity in one place

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At a glance

Workspace369 vs 17hats: the short version

17hats Workspace369
Best for17hats Solo service providers running the whole business on one plan.Workspace369 Teams delivering client work that need seats, shared communication, and finance in one workspace.
Pricing model17hats 17hats sells one all-in-one plan at $60 a month, $600 a year or $800 for two years, with a 7-day free trial. On October 26, 2026, its pricing page listed one add-on, Bank connect at $5/mo, and said extra users and brands can be bought. Time tracking, recurring billing, online scheduling and QuickBooks add-ons were reported on October 15, 2026 but are not shown in the visible view of its pricing page as of October 26, 2026.Workspace369 Plans per workspace with seats included: $29/mo for 1 seat up to $699/mo for 50 seats, with texts and calls from Voyager and IVR and call queues from Specialist.

Switching

Why people switch from 17hats

Reported add-ons stack on top of the plan

On October 15, 2026, Time Tracking ($5/mo), Recurring Billing ($10/mo), Online Scheduling ($5 or $10/mo) and QuickBooks Online ($5/mo) were reported as add-ons on top of the $60/mo plan. As of October 26, 2026, the visible view of the pricing page lists only Bank connect ($5/mo) plus extra users and brands, so treat the others as reported. 17hats pricing ↗

In Workspace369 Time tracking, recurring invoices and retainers are included on every Workspace369 plan, starting with Cadet at $29/mo.

A contract editor one long-time user calls frustrating

A ten-year 17hats user on Trustpilot (April 2026) calls the contract and questionnaire editor the most frustrating part and says fixes were requested for years. 17hats reviews on Trustpilot ↗

In Workspace369 Workspace369 proposals use themes and your catalog, track when the client opens them, and let the client pick options, sign and pay the deposit on one page.

No AI built in

17hats lists no AI writing or assistant features on its pricing, features or texting pages (checked October 26, 2026). 17hats features ↗

In Workspace369 Every Workspace369 plan includes AI chat, compose and rewrite, with monthly AI usage from Standard on Cadet up to 30× that on Enterprise.

Themes come from 17hats's own pricing and help pages and from public reviews, checked October 26, 2026. 17hats may have changed since; check the linked source.

Weighing more than two tools? See every 17hats alternative we compared →

Phone and iPad

Workspace369 on iPhone and iPad

Workspace369 App Store screenshot: the iPhone dashboard with tasks and events today, reminders, revenue and clientsWorkspace369 App Store screenshot: an iPhone client page with open invoices, amount outstanding and the next visitWorkspace369 App Store screenshot: the iPhone projects list with status and priority tags, progress and budget
Screenshots from Workspace369’s App Store listing.

One workspace on the web, iPhone and iPad. What the app does today:

  • Native app for iPhone and iPad, with iPad in every orientation.
  • Same workspace as the web app at app.workspace369.com.
  • Send invoices and proposals, track time, and share payment links.
  • Read the inbox and open any client record from the same app.
  • See your calendar and what is coming up for the day.
  • Share a receipt to Workspace369 to start an expense. Expense tracking and receipt capture start at Specialist.

App Store listing, checked October 26, 2026

iPhone
Requires iOS 15.0 or later.
iPad
Requires iPadOS 15.0 or later.

See the mobile app →Workspace369 on the App Store ↗

The two products

Who is 17hats? Who is Workspace369?

17hats

17hats is a strong fit for solo operators who want one well-worn plan covering quotes, contracts, invoices, scheduling, and workflow checklists, with aggressive multi-year pricing.

Category: Solo business management · 17hats.com ↗

Workspace369

Workspace369 is a strong fit for teams of 2–25 that need seats with roles, a shared inbox with SMS and voice, payment plans, and accounting attached to the client record.

Client work operating system · see all features →

Feature comparison

Core operations, side by side

Area17hats Workspace369
Primary fit17hats Solo service providers running the whole business on one plan.Workspace369 Teams delivering client work that need seats, shared communication, and finance in one workspace.

Client work and pricing

Seats and team features17hats Additional users priced separately on top of the single plan.Workspace369 Plans scale by seats — Voyager $74/mo for 2, Specialist $149/mo for 10, Commander $299/mo for 20 — with roles and client-scoped access.
Communication17hats Email-centric. 17hats' SMS Texting page describes two-way texts for US and Canadian members, with no price listed, and we found no business voice line (checked October 26, 2026).Workspace369 Shared inbox with email, 2-way SMS, voice and voicemail from Voyager ($74/mo), IVR and call queues from Specialist ($149/mo), and AI summaries.
Billing and payment plans17hats Quotes, contracts, and invoices cover the solo billing loop.Workspace369 Proposals, invoices, retainers, and payment plans from Specialist, tied to the project and client record.
Accounting17hats Bookkeeping-style records for one business; Bank Connect add-on at $5/mo.Workspace369 Expenses and basic accounting from Specialist, full accounting from Commander — AR aging and profitability beside the work.
Pricing model17hats One plan at $60/mo, $600/yr, or $800 per 2 years; Bank connect $5/mo, extra users and brands separate (checked October 26, 2026).Workspace369 Flat plans by seats from $29/mo for 1 seat to $699/mo for 50, with 20% off annual billing.
Best reason to choose each17hats You are solo and want one discounted plan that has served solos for years.Workspace369 You want the team version of the all-in-one: seats, shared inbox, SMS, voice, and accounting.

Comparison based on public product positioning and Workspace369's current feature set, reviewed October 26, 2026. Exact fit depends on your workflow, team size, and implementation needs.

Pricing and value

Compare the subscription, then compare the stack

17hats source ↗
One plan, monthly$60/mo — CRM, quotes, contracts, invoices, scheduling, and workflows for one business.
One plan, yearly$600/yr list price — The same plan billed annually, about $50/mo equivalent. On October 26, 2026 the pricing page also showed 50% off the first year for buyers who skip the trial: $300 for a yearly plan or $400 for a two-year plan.
One plan, two-year$800 per 2 years — The same plan billed every two years, about $33/mo equivalent.
Add-onsBank connect $5/mo — Listed on the pricing page October 26, 2026, with extra users and brands sold separately. Time Tracking $5, Recurring Billing $10, Online Scheduling $5 or $10 and QuickBooks Online $5 were reported October 15, 2026 and are not shown in the visible view of the pricing page as of October 26.
Workspace369 all plans →
Cadet$29/mo — 1 seat, invoices, proposals, clients, projects, tasks, notes, calendar, and starter inbox tools.
Voyager$74/mo — 2 seats, a business number for calls and texts, shared inbox, missed-call text back, and task dependencies.
Specialist$149/mo — 10 seats, IVR, call queues and call recording, AI call summaries, expenses, payment plans, and basic accounting.
Commander$299/mo — 20 seats, full accounting, unlimited and AI-drafted workflows, advanced AI, and dedicated support.

A two-person setup on 17hats pays the plan plus separately priced extra users. Workspace369 Voyager is $74/mo for 2 seats with the shared inbox and SMS included, plus a one-time $50 carrier compliance setup when you claim a number; texts and calls draw on the plan's monthly usage. Specialist is $149/mo for 10 seats.

What your team pays

Team size Workspace36917hats
1 personWorkspace369Cadet$29/mo, or $23.25/mo billed yearly17hatsOne plan$60/mo, or $600/yr
3 peopleWorkspace369Voyager + 1 extra seat$84/mo, or $69.25/mo billed yearly17hatsOne plan + extra users$60/mo, or $600/yr, plus extra users (see site)
5 peopleWorkspace369Voyager + 3 extra seats$104/mo, or $89.25/mo billed yearly17hatsOne plan + extra users$60/mo, or $600/yr, plus extra users (see site)
10 peopleWorkspace369Specialist$149/mo, or $119.25/mo billed yearly17hatsOne plan + extra users$60/mo, or $600/yr, plus extra users (see site)

17hats prices checked on 17hats.com/pricing on November 1, 2026; extra users are sold separately and not priced on that page.

What the stack costs separately

WorkflowSeparate stack Workspace369
CRM and client recordsSeparate stack CRM, spreadsheets, lead formsWorkspace369 Built in
Projects, tasks, and calendarSeparate stack Project management app, scheduler, task boardWorkspace369 Built in
Inbox, SMS, voice, voicemailSeparate stack Email helpdesk, phone system, SMS toolWorkspace369 Built in by plan
Proposals, invoices, and paymentsSeparate stack Proposal tool, invoicing app, payment processorWorkspace369 Built in
Files, notes, and client contextSeparate stack Docs, cloud drive, client portalWorkspace369 Built in
AI, automations, and reportingSeparate stack AI assistant, automation tool, dashboard/reporting layerWorkspace369 Built in by plan
Expenses, accounting, and inventorySeparate stack Accounting app, expense tracker, inventory systemWorkspace369 Built in by plan

Reviewed October 26, 2026. Pricing and packaging can change — verify current details with each vendor before deciding. The goal is a buyer-useful comparison, not a pretend scorecard.

  • 17hats pricing ↗Verified October 26, 2026: one plan at $60/mo, $600/yr, or $800 per 2 years; Bank Connect $5/mo; extra users and brands priced separately.
  • 17hats features ↗Read October 26, 2026.

Decision

Workspace369 vs 17hats: which should you choose?

Choose 17hats if…

  • You are firmly solo and want one plan with deep multi-year discounts.
  • Quotes, contracts, invoices, and scheduling checklists cover your whole operation.
  • Team communication and accounting already live in tools you plan to keep.

Choose Workspace369 if…

  • The business has a second or fifth person who needs shared visibility into clients and billing.
  • You want SMS and voice beside email on the client record.
  • Payment plans, time tracking, and accounting should live where the work happens.
  • You want flat per-seat pricing instead of separate charges for extra users and brands.

Switching

Switching to Workspace369 takes four steps

  1. 01

    Start your free trial

    Your workspace is ready in minutes — pick a plan later, no migration call required.

  2. 02

    Import your clients

    Bring clients, contacts, and open invoices in with CSV import instead of retyping anything.

  3. 03

    Connect your tools

    Hook up Google Calendar, your inbox, and Stripe so schedules, conversations, and payments land in one place.

  4. 04

    Invite the team and go live

    Run your next client project end-to-end — request to proposal to invoice — and cancel the old stack when it sticks.

Product tour

See the client-work loop inside Workspace369

Workspace369 project board with Kanban columns attached to client work
Project boards with Kanban and Gantt views — attached to the client record, not a separate tool.
Workspace369 invoice list showing invoice status beside client names
Invoices, payment plans, and payment status beside every client — no separate billing app.
Workspace369 shared inbox with client conversations and AI summariesWorkspace369 shared inbox with client conversations and AI summaries
Shared inbox, texts and calls from Voyager, AI call summaries from Specialist — the conversation lives beside the work.

FAQ

Frequently asked questions

17hats vs Workspace369: which is better for a small business?
Choose 17hats if you are a solo operator who wants one plan for quotes, contracts, invoices, scheduling and workflows: $60 a month, $600 a year or $800 for two years. Choose Workspace369 if the business has a team and needs included seats, a shared inbox with texts and calls, payment plans and accounting on one client record: Voyager is $74 a month for two seats, and Specialist, with payment plans and basic accounting, is $149 a month for ten. 17hats prices checked October 26, 2026.
Is Workspace369 a 17hats alternative?
Yes, for businesses that have grown past the solo stage. 17hats covers the solo all-in-one well; Workspace369 is the fit when the business needs seats, a shared inbox with SMS and voice, payment plans, and accounting on one client record.
How much does 17hats cost compared with Workspace369?
Checked October 26, 2026: 17hats sells one plan at $60/mo, $600/yr, or $800 per 2 years, with Bank Connect at $5/mo and extra users and brands priced separately. Workspace369 publishes plans that include seats: Cadet $29/mo for 1 seat, Voyager $74/mo for 2, Specialist $149/mo for 10, Commander $299/mo for 20, with 20% off annual billing.
Does 17hats include SMS or a business phone line?
17hats offers SMS Texting for US and Canadian members: its texting page describes two-way texts tied to lead forms, online scheduling and document reminders, but lists no price, and we found no business voice line (checked October 26, 2026). Workspace369 includes 2-way SMS, voice and voicemail in the shared inbox from Voyager ($74/mo, 2 seats), and IVR, call queues and call recording from Specialist ($149/mo, 10 seats); a $50 one-time carrier compliance setup applies only when you claim dedicated SMS/voice numbers.
Can 17hats handle a team?
17hats supports additional users, but they are priced separately on top of the single plan and the product is designed around one operator. Workspace369 plans are seat-based from the start — 2 seats on Voyager, 10 on Specialist, 20 on Commander — with roles and client-scoped access.
Who should stay on 17hats?
Solo operators who want one proven plan for quotes, contracts, invoices, and scheduling — especially at the $800 two-year rate. The switch makes sense when a team needs shared communication and finance beside the client work.
What should a business compare before switching from 17hats?
Compare active clients, open projects, quotes and invoices, payment history, contracts, and files. AI Import brings in clients, services, invoices, proposals, projects with their tasks, and expenses from CSV or Excel exports; keep exports of everything else. Confirm the seats and plan you need before cancelling.

Run the comparison with your own client work.

17hats organizes the solo business. Workspace369 operates the team it grows into.

Start free trialSee pricing →

14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.

Related pages

See where Workspace369 fits into your client-work flow.

Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.

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14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.