Connected records
Keep client context attached
Make workflows stay tied to the clients, requests, projects, invoices, payments, files, and activity your team already manages in Workspace369.
Connect Workspace369 to Make (formerly Integromat) today with Make's Webhooks and HTTP apps. A paid invoice, a signed contract or a new lead starts a scenario, and an HTTP module creates or reads clients, invoices, tasks and projects through the Workspace369 API.
POST hook.<region>.make.com/… → 200GET mcp.workspace369.com/v1/contracts/{id} → 200POST mcp.workspace369.com/v1/projects → 200Workspace369 events in, API calls out
Connected records
Make workflows stay tied to the clients, requests, projects, invoices, payments, files, and activity your team already manages in Workspace369.
Operational fit
Use the integration alongside sales, scheduling, delivery, communication, billing, reporting, and accounting instead of treating it as a separate tool.
Team visibility
Help owners, operators, finance, support, and delivery teams understand what happened without stitching together records across disconnected systems.
How it works
In Settings → Webhooks you point events at a Make Custom webhook URL. Each event arrives as signed JSON with the record's id.
Modules use the event's fields, or an HTTP module fetches the full invoice, proposal or client from the Workspace369 API first.
The HTTP app's Make a request module calls the Workspace369 API over plain HTTPS with your personal access token.
Triggers
invoice.created, invoice.paid (moved into Paid) and invoice.status_changed.
proposal.sent, proposal.accepted and proposal.declined.
contract.sent, contract.recipient_completed, contract.completed, contract.declined, contract.voided and contract.expired.
lead.created, lead.converted and lead.archived, for incoming requests.
time_entry.created, time_entry.updated, time_entry.deleted, timesheet.submitted, timesheet.approved and timesheet.rejected.
Actions
Search, read, create and update: GET or POST /v1/clients, GET or PATCH /v1/clients/{id}.
POST /v1/projects and POST /v1/tasks create them; PATCH updates them.
Create drafts with POST /v1/proposals, /v1/invoices or /v1/contracts. A send call waits for a person to approve it in the app unless the token's owner turned on "send without asking".
POST /v1/calendar/events books an event; PATCH /v1/requests/{id} updates a request's status.
POST /v1/tools/{name} runs any tool in the OpenAPI spec by name, such as payments_record or time_entries_create.
In development. Until then, Make's Webhooks and HTTP apps are the way to connect.
Setup
Start a scenario with the Webhooks app's Custom webhook trigger and copy its URL. Turn on Get request headers if you will check signatures.
In Settings → Webhooks choose New webhook, paste the Make URL as the endpoint, select the events and save. Copy the signing secret; it is shown once. Then do something that fires the event, such as creating an invoice, so Make can work out the data structure.
In Settings → AI Connections, create a token with only the scopes the scenario needs. An admin must have turned on AI connections for the workspace.
Add the HTTP app's Make a request module. Set the method and a URL such as https://mcp.workspace369.com/v1/projects, send Authorization: Bearer followed by your token, choose a JSON body and map the fields.
Operational fit
Workspace369 keeps the integration close to the client record, so owners, operators, finance, support, and delivery are not rebuilding the same story in separate tools.
Bring the external workflow beside Workspace369 records without changing the way your team names clients, jobs, invoices, and projects.
Show the relevant status, event, payment, message, or record where the team already works.
Use the connected context to follow up, bill, schedule, automate, report, and keep the client moving.
In practice
contract.completed or proposal.accepted starts a scenario that sets up folders, channels or onboarding in the other tools you use.
A form, spreadsheet or booking app in Make can create a client, project, task or calendar event in Workspace369 with one HTTP module.
invoice.paid and timesheet.approved feed your bookkeeping sheet, finance tool or payroll report.
FAQ
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Map your clients, requests, communication, projects, billing, payments, AI, automations, accounting, and reporting into one calm workspace.
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