Connected records
Keep client context attached
Webhooks workflows stay tied to the clients, requests, projects, invoices, payments, files, and activity your team already manages in Workspace369.
Webhooks integration
Trigger external workflows and keep important operational events connected to Workspace369 client records, jobs, invoices, payments, files, and reporting data.
Event stream
invoice.paid
POST https://yourapp.co/hooks/billing → 200client.created
POST https://yourapp.co/hooks/crm → 200automation.completed
POST https://yourapp.co/hooks/ops → 200Every delivery logged for debugging
Operational fit
Support the work already moving
Use the integration alongside sales, scheduling, delivery, communication, billing, reporting, and accounting instead of treating it as a separate tool.
Team visibility
Give every role the same picture
Help owners, operators, finance, support, and delivery teams understand what happened without stitching together records across disconnected systems.
How it works
How Webhooks works with Workspace369
- 01
Choose the events
Pick the workspace events — client, invoice, payment, or automation events — that should trigger external workflows.
- 02
Point them at your endpoint
Workspace369 sends the event to the URL you configure when it happens.
- 03
Debug from the logs
Delivery logs show what fired and when, so failures are visible and fixable.
Connected data
What moves between the systems
Client events
Client record events can trigger workflows in external systems.
Invoice events
Invoice activity fires events your billing and reporting tools can consume.
Payment events
Payment events let external systems react when money moves.
Automation events
Automation events let external workflows chain off what runs in the workspace.
Delivery logs
Every webhook delivery is logged, so debugging starts from evidence.
Setup
Setting up Webhooks
- 01
Create an endpoint
Set up the URL in your external system that should receive Workspace369 events.
- 02
Configure the webhook
Register the endpoint in Workspace369 and select the client, invoice, payment, or automation events to send.
- 03
Test and watch the logs
Trigger an event, confirm it arrives, and use the delivery logs to debug.
Operational fit
The connection is only useful when the team can see the context.
Workspace369 keeps the integration close to the client record, so owners, operators, finance, support, and delivery are not rebuilding the same story in separate tools.
Connect the system
Bring the external workflow beside Workspace369 records without changing the way your team names clients, jobs, invoices, and projects.
Keep context visible
Show the relevant status, event, payment, message, or record where the team already works.
Act from the workspace
Use the connected context to follow up, bill, schedule, automate, report, and keep the client moving.
In practice
What teams use Webhooks for
Syncing paid invoices to a finance tool
Fire an event when an invoice is paid, and your finance tool updates the moment money moves. The delivery log confirms each send.
Kicking off external work when a client is created
A new client record triggers the endpoint you configured, so downstream systems start their part without a manual handoff.
Chaining external systems off automations
Automation events push to your systems when a workflow runs, and the delivery logs show what fired and when. Debugging starts from evidence, not guesses.
FAQ
Questions about Webhooks
- What events can trigger a webhook?
- Client, invoice, payment, and automation events.
- How do I debug a failing webhook?
- Workspace369 keeps delivery logs for webhooks, so you can see what was sent and what happened.
- Who is this for?
- Teams with someone technical who wants workspace events to drive workflows in other systems.
- Is there an API as well?
- Yes. API workflows cover custom workflows around clients, requests, invoices, payments, files, and automation events.
Keep exploring
Related pages
Next step
See the current Workspace369 in the real app.
Map your clients, requests, communication, projects, billing, payments, AI, automations, accounting, and reporting into one calm workspace.
20+connected modules
24/7client access
Oneoperating view