Bookings arrive while your hands are full
You are mid-appointment all day, so calls and texts wait. Clients book with the salon that answered first.
Salon and spa software for bookings, reminders, and billing.
For a salon or spa, Workspace369 handles everything around the chair. Every plan from $29 a month includes client records, the team calendar, email reminders and invoices.
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14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
Talk to salesInboxemail on every plan, SMS and calls from Voyager
Bookingsscheduling, reminders, and client records
Paymentsinvoices, payment plans, and reporting
From Voyager ($74 a month, 2 seats) clients can text and call into a shared inbox; from Specialist ($149 a month, 10 seats) they book online and pay a deposit or the full price up front, and larger bills can go on payment plans. Chairs sit empty when reminders depend on memory, so each stylist’s book, every client’s history and the rebooking message all live on the same record. The native app for iPhone and iPad, with iPad in every orientation, opens the same workspace.
Key facts
Salon and spa software at Workspace369 covers 10 areas, including client records, shared inbox, sMS and voice.
The workflow runs in 4 steps, from "answer clients between appointments" to "bill every visit".
Workspace369 starts at $29/mo for 1 seat, and the Commander plan includes 20 seats and 12× Cadet usage at $299/mo.
Additional seats cost $10 each; full pricing is public on the Workspace369 pricing page.
What breaks inside a salon or spa
No-shows eat the week
Reminders live in memory and sticky notes. Every missed appointment is a chair hour you never get back.
Regulars drift away quietly
Nobody tracks who is overdue for a rebooking. The client you saw every five weeks disappears by week nine.
See the workspace your clients feel.
01
Scheduling that fills itself
Appointments, shoots, sessions, and follow-ups tied to the client record — with automated reminders arriving on time.
02
Every channel in one inbox
Email lands beside the client record on every plan; texts, calls and voicemail join it from Voyager, with AI call summaries from Specialist.
03
Client work, organized as projects
Tasks, files, and status for every engagement — visible to the team and, through the client portal, to the client.
04
Proposals to paid invoices
Send quotes, bill milestones or retainers, and let automated reminders chase anything outstanding.
How Workspace369 runs a salon or spa
01
Answer clients between appointments
Calls, texts, email and voicemail reach the client’s record, so the front desk or the stylist can reply between clients, even mid-foil. Email is on every plan, with texts, calls and voicemail from Voyager and AI call summaries from Specialist.
02
Keep every chair booked
Every stylist’s appointments sit on the shared team calendar, and booking pages (from Specialist) take a deposit when a client books.
03
Know every client's history
Color formulas, patch-test dates and the preferred stylist live in custom fields, with notes and photos on the client record.
04
Bill every visit
Invoice each service from your catalog, add retail or add-on treatments as line items, and let late-payment reminders follow up. Payment plans start on Specialist, and reporting shows what the week was worth.
How a salon books, holds and rebooks a chair in Workspace369
A salon’s schedule is several calendars at once, one per stylist or therapist. On every plan the team calendar shows who is booked when; from Specialist, online booking takes a deposit when a client books and round-robin spreads new bookings across the team.
Give each stylist a calendar
Assign each appointment to a team member on the shared team calendar, so the front desk sees every chair at once. A team needs seats: Voyager includes 2 and Specialist 10, with extra seats at $10 a month.
Set hours and gaps
From Specialist, availability rules set each person’s bookable hours, with buffer time between appointments for cleanup or processing.
Take a deposit at booking
Online booking pages (from Specialist) take a deposit or the full price when a client books, so a no-show doesn’t hold a chair for free.
Spread new clients across the team
Round-robin team scheduling, from Specialist, hands new bookings to each stylist in turn.
Remind, then rebook
Reminders go out by email on every plan and by text from Voyager. Book the next visit as a recurring event before the client leaves, or schedule a rebooking message for the week they usually come back.
Keep formulas on the record
Custom fields hold each client’s color formula, patch-test date and preferred stylist on every plan, so any stylist can pick up where the last one left off.
Messages salons send
Hi [Name], you’re booked with [Stylist] on [day] at [time]. Your [amount] deposit holds the chair and comes off your final bill.
Deposits at booking start on Specialist.
Hi [Name], see you tomorrow at [time] with [Stylist]. Need to change it? Reply here and we’ll find another slot.
Hi [Name], it’s been [5] weeks since your last visit. [Stylist] has openings on [day]. Want one?
Salon and spa coverage
- Every stylist’s book is on one team calendar, with deposits at booking from Specialist.
- Color formulas and preferences stay on the client record in custom fields.
- Reminders by email (every plan) or text (from Voyager) cut no-shows, and a rebooking message brings regulars back.
Client records
Shared inbox
SMS and voice
Requests and intake
Scheduling
Automations
Client portal
Invoices and payment plans
Reminders
Reporting
What reviewers say about Workspace369.
★★★★★
SMB ModernizationGreat tool for modernizing small businesses. Ability to leverage AI without technical background.
★★★★★
True all-in-one systemIt beautifully combined my CRM, team calendar, and billing tools so I could finally stop paying for a bunch of separate software subscriptions
★★★★★
Best app for my construction businessGreat app. This app solved all my needs! Not only did it help, but it is cheaper than other apps. I highly recommend this app if you want to start organizing and automating your business on another level. Also love the design
Quoted exactly as written, in the reviewer’s own language. This is a selection of reviews, not all of them. Reviews from our own team are left out of the selection, but the overall rating includes their ratings.
See Workspace369 on your own client work.
Start a free trial or talk to sales — either way, you will see the whole loop: inbox, projects, portal, and billing. Start free trial
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
Talk to salesQuestions about salon and spa software
What is salon and spa software?
Salon and spa software runs the front desk and the books: appointments across stylists, client history, reminders, invoices, payments and reporting. Workspace369 covers 10 areas here, with plans from $29/mo for one seat.
Is Workspace369 a walk-in POS or marketplace?
No. Workspace369 is not a point-of-sale register or a client marketplace. It runs bookings, client communication, reminders, invoices, and reporting alongside the checkout tools you use at the front desk.
Does Workspace369 send appointment reminders?
Yes. Automations send reminders and rebooking nudges on schedule, so no-shows stop being surprises and regulars stop drifting away.
Can Workspace369 bill packages and regular clients?
Yes. Invoice a package you sell as line items, split larger invoices into scheduled payments with payment plans (from Specialist), and bill regular clients with recurring invoices, with automated reminders for anything outstanding and reporting across clients.
See where Workspace369 fits into your client-work flow.
Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.
14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.
