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Calendar & bookingWorkflows

Mark no-shows, cap weekly bookings and set the dates a service can be booked

Mark an appointment as a no-show and start a workflow from it, cap how many bookings a teammate takes each week, and open a service for booking only between two dates.

Cut-paper illustration of a stack of calendar pages between two bookends, a rail of round tokens and one appointment card set aside, beside the Availability Controls settings with a Daily limit of 3 and a Weekly limit of 10.

Mark an appointment as a no-show

When a client doesn’t turn up, open the appointment and set its status to No-show. It sits between Completed and Cancelled in the status menu and shows in red. On the calendar a no-show stays in place but is dimmed, and it no longer counts as an upcoming visit on the client’s record. You can also filter the calendar by it.

Workflows have a new Calendar trigger, Appointment no-show, that runs when an appointment is marked as a no-show. Use it to email the client a link to rebook or to tell your team. Marking one visit of a repeating appointment runs it for that visit only, and undoing the mark runs nothing. Workflows that run before or after an appointment, such as Ask for a review, skip no-shows.

It is on the web app now and comes to the iPhone app with its next update.

  • No-show status in red, between Completed and Cancelled
  • Dimmed on the calendar, not counted as upcoming
  • New workflow trigger: Appointment no-show
Mark an appointment as a no-show from its status menu, and it stays on your calendar, dimmed. Example data.
Where to find it
  1. Calendar
  2. open an appointment
  3. status
  4. No-show
Plans
Cadet and up
Learn more
Calendar and bookingWorkflow automationManage booking requests

A weekly limit next to the daily one

A bookable service could already cap bookings per day. It now has a Weekly limit too, right under Daily limit. The limit is per teammate: once someone has that many bookings in a week, counting all their appointments that week, not just this service’s, the booking page stops offering their times until the next week. Other hosts keep their times.

Weeks run Monday to Sunday in your workspace time zone. Leave it empty or enter 0 for no weekly limit. It is on the web app now and comes to the iPhone app with its next update.

  • Weekly limit under Daily limit
  • Counts each teammate’s appointments for the week
  • Weeks run Monday to Sunday, 0 means no limit
Optional rules and automation for a bookable service on desktop: Availability Controls with buffers, slot interval, minimum notice, a 60-day booking window, a Daily limit of 3 and a Weekly limit of 10, beside Client Controls and Workflows.
Where to find it
  1. Product Catalog
  2. open a service
  3. Online booking
  4. Configure booking
  5. Rules and details
  6. Availability
  7. Weekly limit
Plans
Specialist and up
Learn more
Online bookingCalendar and bookingConfigure a service for online booking

Bookable dates: a start and end for each service

Set From and Until under Bookable dates to offer a service only for a season, a promotion or a limited run. Both dates are included and follow your workspace time zone. Leave From empty to start now, or Until empty for no end date.

Outside those dates the booking page shows no times for the service, and a booking or reschedule into them is refused. Blackout dates still work inside the range for single days off. It is on the web app now and comes to the iPhone app with its next update.

  • From and Until for each service
  • No times offered outside the range
  • Blackout dates still block single days
The Hosts and Routing card for a bookable service on desktop: Approval set to Never, then Bookable dates From 11/2/2026 Until 3/31/2027, then Blackout dates 11/26/2026 and 12/25/2026.
Where to find it
  1. Product Catalog
  2. open a service
  3. Online booking
  4. Configure booking
  5. Rules and details
  6. Bookable dates
Plans
Specialist and up
Learn more
Online bookingCalendar and bookingConfigure a service for online booking

Quick answers

Which plans let me mark an appointment as a no-show?
All five plans: Cadet, Voyager, Specialist, Commander and Enterprise.#
How do I mark an appointment as a no-show?
Open the appointment on the Calendar and set its status to No-show. It sits between Completed and Cancelled in the status menu and shows in red.#
What does a no-show do to my calendar and workflows?
On the calendar it stays in place but dimmed, and no longer counts as an upcoming visit on the client's record. A new Appointment no-show workflow trigger runs when it's marked, for example to email a rebook link.#
Which plans have a weekly booking limit?
Specialist, Commander and Enterprise. It's per teammate and counts all their appointments that week. Once reached, the booking page stops offering their times until the next week.#
Where do I set the weekly limit?
Product Catalog → open a service → Online booking → Configure booking → Rules and details → Availability → Weekly limit. Leave it empty or enter 0 for no limit. Weeks run Monday to Sunday.#
How do I offer a service only between two dates?
Set From and Until under Bookable dates on Specialist, Commander or Enterprise. Both dates are included. Outside the range the booking page shows no times, and a booking or reschedule there is refused.#

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Mark no-shows, cap weekly bookings and set the dates a service can be booked, in your own workspace

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