Workspace369 vs Keap

Which should you pick?

Choose Keap if your bottleneck is sales and marketing automation, such as lead nurture campaigns and pipeline follow-up, and its price fits: from $299 a month billed monthly for 2 users and 1,500 contacts, plus required implementation. Choose Workspace369 if your bottleneck is delivering client work: projects, a shared inbox with texts and calls, proposals and invoices on one record, with 2 seats on Voyager for $74 a month. Keap prices checked October 23, 2026.

Keap has spent more than two decades automating the sales and marketing side of small business — lead capture, nurture campaigns, pipelines, and payments, backed by a required implementation package that gets it set up properly. Workspace369 automates a different side of the business: the client work after the sale, where projects, communication, billing, and accounting share one record.

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Workspace369 is now an approved plugin in ChatGPT. Read the announcement

Reviewed October 23, 2026 using public product pages, pricing pages, and Workspace369's current product scope.

Facts last verified October 23, 2026 from Keap's public pages. Keap is a trademark of its owner; Workspace369 isn't affiliated with or endorsed by it. Spot an error? Tell us at support@workspace369.com and we'll fix it.

Workspace369 client record with contact details, invoices and activity in one placeWorkspace369 client record with contact details, invoices and activity in one place

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At a glance

Workspace369 vs Keap: the short version

Keap Workspace369
Best forKeap Sales and marketing automation for lead-driven small businesses.Workspace369 Client-work operations for service teams: delivery, communication, billing, and accounting.
Pricing modelKeap Keap sells one platform that starts at $299/mo billed monthly for 2 users and 1,500 contacts, with users and contacts priced up from there and required implementation services. Last checked October 23, 2026.Workspace369 Plans per workspace with seats included: $29/mo for 1 seat up to $699/mo for 50 seats, with texts and calls from Voyager and IVR and call queues from Specialist.
AutomationsKeap Deep campaign automation for lead nurture and sales pipelines, built over 20+ years, plus an AI automation assistant.Workspace369 No-code workflow automations for emails, tasks, reminders, and internal notifications, with SMS steps from Voyager.

The two products

Who is Keap? Who is Workspace369?

Keap

Keap is a strong fit for sales-driven small businesses that want deep lead-nurture and pipeline automation, a dedicated success manager, and US-based phone support — and are willing to pay for implementation.

Category: Sales and marketing automation · keap.com ↗

Workspace369

Workspace369 is a strong fit for service teams whose bottleneck is the work after the sale: projects, shared inbox with SMS and voice, proposals, invoices, payment plans and accounting (from Specialist) on one client record.

Client work operating system · see all features →

Feature comparison

Core operations, side by side

AreaKeap Workspace369
Primary fitKeap Sales and marketing automation for lead-driven small businesses.Workspace369 Client-work operations for service teams: delivery, communication, billing, and accounting.
Automation focusKeap Deep campaign automation for lead nurture and sales pipelines, built over 20+ years, plus an AI automation assistant.Workspace369 Workflow automations for operations — email and SMS automations, task creation, reminders, and internal notifications. Email automations start on Cadet ($29/mo, up to 3 active workflows), SMS steps on Voyager ($74/mo), and Commander ($299/mo) adds unlimited workflows.

Client work and pricing

Delivery after the saleKeap The campaign ends at the sale; client work and projects live elsewhere.Workspace369 Projects, tasks, files, time tracking, and a client portal carry the engagement from signed proposal to final invoice.
CommunicationKeap Dedicated business line (US/CA) and US-only text marketing: 500 messages and 100 voice minutes included, then metered tiers from $24/mo.Workspace369 Shared inbox with email, 2-way SMS, voice and voicemail from Voyager ($74/mo), IVR, call queues, and AI call summaries on the record from Specialist ($149/mo).
Billing and accountingKeap Quotes, invoices, and payments with processor sync; the books stay in accounting software.Workspace369 Proposals, invoices, payment plans, expenses, basic accounting from Specialist, full accounting from Commander — no sync to break.
Pricing modelKeap From $299/mo billed monthly for 2 users and 1,500 contacts, plus required implementation services (last checked Oct 23, 2026).Workspace369 Flat plans by seats: Cadet $29/mo, Voyager $74/mo for 2, Specialist $149/mo for 10, Commander $299/mo for 20 — 20% off annual, no implementation package required.
Best reason to choose eachKeap Lead nurture and sales-pipeline automation is the growth lever, and hands-on implementation is worth paying for.Workspace369 The client engagement — delivery, communication, money — should run in one workspace at a published price.

Comparison based on public product positioning and Workspace369's current feature set, reviewed October 23, 2026. Exact fit depends on your workflow, team size, and implementation needs.

Pricing and value

Compare the subscription, then compare the stack

Keap source ↗
Keap platformFrom $299/mo billed monthly — 2 users and 1,500 contacts at the starting price; CRM, automation, pipeline, landing pages and payments. The page says “Ask us about current promotional offers”.
ImplementationRequired — The page says “Required implementation services help you achieve faster results”.
Text marketingIncluded tier, then $24-$279/mo — 500 messages and 100 voice minutes included, US-only; higher tiers metered at $0.015 per extra message.
Workspace369 all plans →
Cadet$29/mo — 1 seat, invoices, proposals, clients, projects, tasks, notes, calendar, and starter inbox tools.
Voyager$74/mo — 2 seats, a business number for calls and texts, shared inbox, missed-call text back, and task dependencies.
Specialist$149/mo — 10 seats, IVR, call queues and call recording, AI call summaries, expenses, payment plans, and basic accounting.
Commander$299/mo — 20 seats, full accounting, unlimited and AI-drafted workflows, advanced AI, and dedicated support.

Keap starts at $299/mo billed monthly for 2 users and 1,500 contacts, before required implementation services, with more users and contacts priced up from there (last checked Oct 23, 2026). Workspace369 Specialist is $149/mo for 10 seats, published, with no implementation package required.

What your team pays

Team size Workspace369Keap
1 personWorkspace369Cadet$29/mo, or $23.25/mo billed yearlyKeapKeapFrom $299/mo, billed monthly. Included users: see site
3 peopleWorkspace369Voyager + 1 extra seat$84/mo, or $69.25/mo billed yearlyKeapKeapSee site. Users and contacts are priced on a slider
5 peopleWorkspace369Voyager + 3 extra seats$104/mo, or $89.25/mo billed yearlyKeapKeapSee site. Users and contacts are priced on a slider
10 peopleWorkspace369Specialist$149/mo, or $119.25/mo billed yearlyKeapKeapSee site. Users and contacts are priced on a slider

Keap's pricing page said “Starting at $299/mo (Billed monthly)” on November 1, 2026.

What the stack costs separately

WorkflowSeparate stack Workspace369
CRM and client recordsSeparate stack CRM, spreadsheets, lead formsWorkspace369 Built in
Projects, tasks, and calendarSeparate stack Project management app, scheduler, task boardWorkspace369 Built in
Inbox, SMS, voice, voicemailSeparate stack Email helpdesk, phone system, SMS toolWorkspace369 Built in by plan
Proposals, invoices, and paymentsSeparate stack Proposal tool, invoicing app, payment processorWorkspace369 Built in
Files, notes, and client contextSeparate stack Docs, cloud drive, client portalWorkspace369 Built in
AI, automations, and reportingSeparate stack AI assistant, automation tool, dashboard/reporting layerWorkspace369 Built in by plan
Expenses, accounting, and inventorySeparate stack Accounting app, expense tracker, inventory systemWorkspace369 Built in by plan

Reviewed October 23, 2026. Pricing and packaging can change — verify current details with each vendor before deciding. The goal is a buyer-useful comparison, not a pretend scorecard.

  • Keap pricing ↗Read October 23, 2026: platform from $299/mo billed monthly for 2 users and 1,500 contacts; text marketing tiers from included to $279/mo; required implementation services.
  • Keap features ↗Read October 23, 2026.

Decision

Workspace369 vs Keap: which should you choose?

Choose Keap if…

  • Lead capture, nurture campaigns, and pipeline automation are the growth lever for your business.
  • You want a dedicated success manager, US-based phone support, and done-for-you implementation.
  • Your client delivery and accounting already live in tools you plan to keep.

Choose Workspace369 if…

  • Your bottleneck is delivering and billing client work, not nurturing leads.
  • You want SMS and voice beside email in one shared inbox, attached to the client record.
  • Time tracking should live where the work happens, with payment plans and basic accounting from Specialist.
  • You want flat published pricing without a required implementation package.

Switching

Switching to Workspace369 takes four steps

  1. 01

    Start your free trial

    Your workspace is ready in minutes — pick a plan later, no migration call required.

  2. 02

    Import your clients

    Bring clients, contacts, and open invoices in with CSV import instead of retyping anything.

  3. 03

    Connect your tools

    Hook up Google Calendar, your inbox, and Stripe so schedules, conversations, and payments land in one place.

  4. 04

    Invite the team and go live

    Run your next client project end-to-end — request to proposal to invoice — and cancel the old stack when it sticks.

Product tour

See the client-work loop inside Workspace369

Workspace369 project board with Kanban columns attached to client work
Project boards with Kanban and Gantt views — attached to the client record, not a separate tool.
Workspace369 invoice list showing invoice status beside client names
Invoices, payment plans, and payment status beside every client — no separate billing app.
Workspace369 shared inbox with client conversations and AI summariesWorkspace369 shared inbox with client conversations and AI summaries
Shared inbox, texts and calls from Voyager, AI call summaries from Specialist — the conversation lives beside the work.

FAQ

Frequently asked questions

Keap vs Workspace369: which is better for a small service business?
Choose Keap if your bottleneck is sales and marketing automation, such as lead nurture campaigns and pipeline follow-up, and its price fits: from $299 a month billed monthly for 2 users and 1,500 contacts, plus required implementation. Choose Workspace369 if your bottleneck is delivering client work: projects, a shared inbox with texts and calls, proposals and invoices on one record, with 2 seats on Voyager for $74 a month. Keap prices checked October 23, 2026.
Is Workspace369 a Keap alternative?
For service businesses whose bottleneck is client delivery and billing rather than sales automation, yes. Keap is purpose-built for lead nurture and pipeline automation with hands-on implementation; Workspace369 runs the client work after the sale on one record.
How much does Keap cost compared with Workspace369?
Checked Oct 23, 2026: Keap starts at $299/mo billed monthly for 2 users and 1,500 contacts, plus required implementation services. Workspace369 publishes plans that include seats: Cadet $29/mo for 1 seat, Voyager $74/mo for 2, Specialist $149/mo for 10, Commander $299/mo for 20, with 20% off annual billing and no implementation package.
Does Keap include texting and a phone line?
Keap includes a dedicated business line for US and Canada users, and US-only text marketing with 500 messages and 100 voice minutes included, then metered tiers from $24/mo. Workspace369 includes 2-way SMS, voice and voicemail in the shared inbox from Voyager ($74/mo, 2 seats), and IVR, call queues and call recording from Specialist ($149/mo, 10 seats); a $50 one-time carrier compliance setup applies only when you claim dedicated SMS/voice numbers.
Which has better automation, Keap or Workspace369?
Different jobs. Keap's strength is marketing and sales automation — lead nurture campaigns and pipeline triggers refined over two decades. Workspace369's workflow automations are operational: email and SMS automations, task creation, reminders, and internal notifications for the team. Email automations start on Cadet (up to 3 active workflows), SMS steps on Voyager, and Commander adds unlimited workflows and AI-drafted workflows.
Can Keap replace accounting software?
No — quotes, invoices, and payments sync out to accounting tools, and the books live there. Workspace369 includes expenses and basic accounting from Specialist and full accounting from Commander, attached to the client and project record.
Who should stay on Keap?
Lead-driven small businesses where nurture campaigns and sales-pipeline automation pay for the platform, and where the required implementation package is a feature, not a cost. If the campaigns are fine and the chaos is in delivery, billing, and the books, that is the Workspace369 side.
What should a business compare before switching from Keap?
Compare active contacts and clients, open invoices and payment history, active campaigns that must keep running, files, and communication history — and check your contract terms if you are inside an annual term. AI Import brings in clients, services, invoices, proposals, projects with their tasks, and expenses from CSV or Excel exports; keep exports of everything else.

Run the comparison with your own client work.

Keap automates the sale. Workspace369 runs the work the sale becomes.

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See where Workspace369 fits into your client-work flow.

Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.

14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.