Sell coaching programs in tiers, and see who shows up

Set each tier's price, term and sessions a month, enrol a client with their coach, and the program starts when they pay. Members, renewals due and the show-up rate sit on one page. On the web app now.

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01
Tiers with a monthly price, a term and sessions per month.
02
Enrol a client with a coach, paid through a Stripe pay link.
03
Members, sessions and show-up rate on one program page.
ProgramsWorkspace369
Program page for Website Growth Lab: tiles for members, monthly revenue, renewals due in November and left in October; Core at $297 a month and Inner Circle at $997 a month, each a 6-month term then month to month; and a member list with tier, coach, term, next session and status.
Before you startConnect Stripe, then create a program.

What is Programs in Workspace369?

Programs in Workspace369 let a coach sell a coaching program in tiers. Each tier has a monthly price, a term in months and a number of sessions a month, and can include group calls. You enrol a client in a tier with their coach, they pay through a Stripe pay link, and the program starts when they pay. The program page shows every member's tier, coach, month of the term, next session and status, and a Sessions tab shows booked, attended and no-show sessions with the show-up rate. Programs run on Memberships, so payments go to your own Stripe account. Programs launched on November 2, 2026 and are on the web app now; iPhone app support is planned for its next update.

Product reference

Reviewed November 4, 2026 by the Workspace369 Product Team. Availability can vary by plan, region, and workspace configuration.

Read the payments documentation

What Programs covers.

Programs run on Memberships, so tiers bill monthly through your own Stripe account. They are not instalment payment plans.

Tiers

Price, term and sessions

Each tier has a monthly price, a term in months, sessions per month and optional group calls.

Enrol

Client, tier and coach

Enrol a client in a tier with their coach; they pay through a Stripe pay link to your account.

Members

Where everyone is

Tier, coach, month of the term, next session and status: Renewal due, Frozen, Payment overdue or Awaiting payment.

Sessions

Who shows up

Booked, attended and no-show sessions from your calendar, with the show-up rate.

Client card

On the client's record

Program, coach, term, sessions used and next charge, with Book session and Session note.

Report

By coach and by tier

Compare sessions and show-up rate by coach, and members, joins, leavers and renewals due by tier. The Programs & Sessions report is on Voyager and up.

Built into the operating flow

Set up a coaching program in four steps.

Programs connect to Memberships for billing and the client's portal line, your calendar for booked sessions, client records for the program card, and Reports for the Programs & Sessions report.

  1. 01

    Create the program

    Go to Finance, then Programs, then New program. New programs start from the Coaching program preset: a monthly price, a 6-month term and sessions with a coach.

  2. 02

    Add tiers

    Give each tier a Price per month, a Term (months), Sessions per month, a one-line summary and any group calls. Set a tier to Hidden to stop selling it.

  3. 03

    Enroll a client

    Choose the client, the tier and their coach. The membership starts when the client pays.

  4. 04

    Book and note sessions

    Book the next session from the client's program card, and add a Session note afterwards. You book sessions; clients don't book their own.

What you and your coaches see.

These are Programs screens from the web app. The program, clients, coaches, numbers and dates are sample data.

Build the tiers

Each tier gets its own price per month, term and sessions, a one-line summary and its group calls.

ProgramsWorkspace369
Program editor: program name Website Growth Lab, and the Core tier set to $297 price per month, a 6-month term and 1 session per month, with a one-line summary, a Core group call, and Selling or Hidden.
Build the tiersThe tier editor.

Who shows up

The Sessions tab lists each member's booked, attended and no-show sessions, with the show-up rate on top.

ProgramsWorkspace369
Sessions tab on a phone: tiles for 6 sessions with 2 upcoming and 2 group calls, 3 attended, 1 no-show and a 75% show-up rate of 4 past sessions, then sessions for Noah Bennett, Chris Baker and a group call with Booked, Upcoming and Attended statuses.
Who shows upThe Sessions tab on a phone.

On the client's record

The program card shows the tier, coach, month of the term, sessions used and the next charge, with Book session and Session note.

ClientsWorkspace369
Client program card: Website Growth Lab, Inner Circle, coach Ava Martinez, month 4 of 6 ending Jan 5, 16 of 24 sessions used with the next one on Thursday Oct 29 at 10:00 AM, $997 a month with the next charge Nov 6, and Book session and Session note buttons.
On the client's recordThe program card on a client's page.

The Programs & Sessions report

Sessions, attendance and show-up rate by coach, and members, joins, leavers and renewals due by tier.

ReportsWorkspace369
Programs and Sessions report for this month: 49 one-to-one sessions, 43 attended (90%) and 7 group calls held, and a By coach table with sessions, attended, no-shows and show-up rate for Ava Martinez, Nate Kim, a former team member and unassigned sessions.
The Programs & Sessions reportFinance, then Reports, then Programs & Sessions.

Common operating scenarios

Programs for coaches.

These examples describe how the feature fits into connected client work. They are product workflows, not promised business outcomes.

01

Business coach, two tiers

Core with a weekly group call and one one-to-one a month; Inner Circle with a one-to-one every week.

02

Fitness coach, 6-month program

The Coaching program preset with sessions each month; the Sessions tab shows each member's booked, attended and no-show sessions.

03

Coaching team

Two coaches on one program; the report compares sessions and show-up rate by coach.

04

Hide a tier

Set a tier to Hidden to stop selling it.

One record can carry the work forward.

Programs connect to Memberships for billing and the client's portal line, your calendar for booked sessions, client records for the program card, and Reports for the Programs & Sessions report.

Programs questions

What is a program tier?

A level of your coaching program with its own monthly price, term in months and sessions per month, like Core and Inner Circle.

How do clients pay?

Through a Stripe pay link when you enrol them. Payments go to your own Stripe account, and the program starts when they pay.

Can I have more than one coach?

Yes. Each enrolment has a coach, and the Programs & Sessions report splits sessions and show-up rate by coach.

What do clients see?

In their client portal: their tier, the month of the term and their next session, plus any session note you choose to share, under that session.

Is this a course platform?

No. Programs are coaching tiers and sessions; Workspace369 doesn't host courses or recorded content.

Where do I find Programs, and which plans include it?

Finance, then Programs, in the web app. Connect Stripe first, then create a program. Programs come with Memberships; see Pricing for plans.

Connect Stripe and create your first program.

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