Sell memberships and class packs, and give every member a pass

For studios, gyms, salons and coworking spaces. Start from a preset, send a pay link, and the membership starts when they pay. Recurring plans renew on their own. On the web app now.

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14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.

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01
Presets for Unlimited, Minutes, Visit pack and Credits.
02
A pass for every member, in their client portal and Apple Wallet.
03
Freeze, adjust a balance, refund or cancel from one member page.
MembershipsWorkspace369
Start from a preset on the New membership screen: the Credits preset picked from the membership presets, What's included set to 8 credits every month, and Billing with Recurring, One time and Term.
Before you startConnect Stripe, then start from a preset.

What is Memberships in Workspace369?

Memberships in Workspace369 let you sell repeat access instead of one-off visits: an unlimited monthly plan, a block of minutes, a pack of visits, or credits that classes use up. You decide what's included and how it's billed, send the client a pay link, and the membership starts when they pay. Each member gets a pass, and their balance, pass and history sit on one page. Payments go through your own Stripe account. Memberships launched on November 2, 2026 and are on the web app now.

Product reference

Reviewed November 4, 2026 by the Workspace369 Product Team. Availability can vary by plan, region, and workspace configuration.

Read the payments documentation

What Memberships covers.

Everything here works in the web app today, with payments through your own Stripe account.

Presets

Start from a preset

Unlimited, Minutes, Visit pack and Credits, plus Salon membership, Coworking and Day pass presets.

Billing

Plans, packs and terms

Recurring plans renew automatically; packs and one-time types don't. Add a sign-up fee or a minimum commitment.

Selling

A pay link you send

Text it, email it, show a QR code or copy the link. Nothing is sent until you do.

Members

One page per member

Balance, pass and history, with Freeze, Adjust balance, Refund and Cancel. Needs attention flags a balance to check.

Pass

A pass in their pocket

A QR pass in the client portal, with Add to Apple Wallet on iPhone. Send the pass yourself by text or email, or reissue it.

Portal

Members see their own plan

Their plan, balance, payments and recent visits, plus Book next visit when you have online booking set up.

Built into the operating flow

Sell your first membership in four steps.

Memberships connect to your own Stripe account for payments, the client portal for each member's pass, online booking for Book next visit, and check-ins at the front desk.

  1. 01

    Start from a preset

    Go to Clients, then Memberships, choose New membership and Start from a preset.

  2. 02

    Set what's included and billing

    Set What's included, then Billing: Recurring, One time or Term, with an optional sign-up fee and commitment. At the door holds freeze rules and guest passes.

  3. 03

    Sell it with a pay link

    On a client, choose Sell membership, then Pay link. You get a link to send, and the membership starts when they pay.

  4. 04

    Send it your way

    Text it, email it, show a QR code or copy the link. Nothing is sent until you do.

What you and your members see.

These are Memberships screens from the web app and the member's pass page. The business, plans and members are sample data.

Sell membership

Before you send the link, the sheet spells out what is charged now and what happens next.

MembershipsWorkspace369
Sell membership for a 10-class pack at $79.00 that expires in 180 days: first charge $79.00, then nothing more because it doesn't renew, paid with a pay link.
Sell membershipSell membership spells out what is charged and when.

The member page

Balance, pass and history in one place, with Freeze, Adjust balance, Refund and Cancel membership.

MembershipsWorkspace369
A member page with Change plan, Freeze, Adjust balance, Refund and Cancel membership buttons, a balance of 7 of 10 credits, and the member's pass with a Show pass button.
The member pageRun each member from one page.

The member's pass

Every member gets a pass with a QR code to show at the front desk, and Add to Apple Wallet on iPhone.

Client portalWorkspace369
Northside Yoga Studio pass for Maya: a QR code with its code underneath, Show this code at the front desk, and an Add to Apple Wallet button.
The member's passThe pass lives in the client portal and Apple Wallet.

Common operating scenarios

Memberships for the way you sell.

These examples describe how the feature fits into connected client work. They are product workflows, not promised business outcomes.

01

Yoga studio, class credits

Credits preset with 10 credits a month, sold to each new student with a pay link.

02

Gym, unlimited monthly

Unlimited preset, recurring monthly with a sign-up fee; the member page shows the balance, pass and history.

03

Salon, monthly membership

Salon membership preset, recurring monthly; freeze it from the member page when a client travels.

04

Coworking, day passes

Day pass preset, sold one time; the member shows their pass at the front desk.

One record can carry the work forward.

Memberships connect to your own Stripe account for payments, the client portal for each member's pass, online booking for Book next visit, and check-ins at the front desk.

Memberships questions

Do memberships renew automatically?

Recurring plans do. Packs and one-time membership types don't renew; the member uses up what they bought.

How do members pay?

Through a pay link you send by text, email, QR code or copy. Payments go to your own Stripe account, and the membership starts when they pay.

Where is a member's pass?

In their client portal, with a QR code to show at the front desk, and in Apple Wallet on iPhone. You can send the pass yourself by text or email, or reissue it.

Can I pause a membership?

Yes, if the membership type allows freezes. Freeze it from the member page, and the type's freeze rules set how often and for how long.

Can I import my client list?

Yes. Upload a CSV or Excel file of clients and AI Import maps the columns; you check every row before anything is added. It doesn't import memberships or balances, so you sell each client a membership with a pay link.

Do I need Stripe?

Yes. Members pay through your own Stripe account, so connect Stripe in Settings before you send your first pay link.

Connect Stripe and sell your first membership.

Start free and bring this workflow into the rest of your workspace.

14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.

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