Inbox & calls updates

Workspace369 shipped 13 Inbox & calls updates; the latest, on November 4, 2026, is Send email from your own app with the Workspace369 email API.

All release notes Subscribe to the feed

November 4, 2026
Inbox & callsWorkflows
Send email from your own app with the Workspace369 email API
Owners and admins can create send-only email API keys, so your own app or website sends email from a verified domain with one API call. Each send uses your email credits.
- Let your own app or website send email from your verified domain
Read the release notes
November 3, 2026
Inbox & calls
A tidier New email window, with every tool in one bar
Formatting, attachments, templates, Write with AI and scheduling now share one bar at the bottom of a new email, and on a phone the message uses the full width.
- One bar for formatting and tools, and Insert field on the Subject line
Read the release notes
November 1, 2026
Clients & CRMWorkspace AIInbox & callsProposals & contracts
Add emails to your CRM with AI, and import proposals and client lists
AI turns an email from someone new into a client, a note and a follow-up you review first. Rebuild an old proposal from a PDF, or import clients from a screenshot.
- Add an email's sender to your CRM with AI
- Import a proposal from a PDF or photo
- Import clients from a screenshot
Read the release notes
October 31, 2026
Clients & CRMWorkspace AIInbox & calls
Set up your CRM with AI, and read through your email faster
Describe your business and AI suggests pipeline stages, client fields and lead sources you edit before saving. Emails now steps from one email to the next.
- Set up your whole CRM with AI
- Read through your email faster
Read the release notes
October 31, 2026
Billing & paymentsProposals & contractsCalendar & bookingClients & CRMWorkspace AIInbox & callsWorkflowsClient portalWorkspace & teamProjects, tasks & time
October 2026: Flash Pay, a new proposal builder, deeper booking and AI in your CRM
Flash Pay, retainers and more ways for clients to pay; a new proposal builder with packages; deeper online booking; and CRM tools with AI lead scoring and setup.
- Get paid more ways: Flash Pay, payment methods, tips, retainers and autopay
- No-show fees and tips for online bookings
- A new proposal builder, pick-one packages and Write with AI
- Pick a cover for your proposal
- Google events, Meet on every plan, no-show status and services on events
- Deeper online booking: approval by day, team members, limits, one-time links and a clearer setup
- Set up your CRM with AI and turn client notes into follow-ups
- AI lead scoring labels new requests hot, warm or cold
- AutoPilot chat, approvals for connected AI apps and the ChatGPT plugin
- Client emails in your brand, a calmer Emails inbox and AI writing help
- Reusable text messages with a default for each message type
- Workflows with decisions, drafts and project triggers, and webhooks on every plan
- Messages on the client portal, and an easier way to style it
- Appointments on the client portal
- Hide the Powered by Workspace369 credit
- A new Home, guided setup, linkable settings and clearer plan prompts
Read the release notes
October 31, 2026
Inbox & calls
Add addresses on your custom email domain, including send-only ones
A new short Add address flow for a verified custom domain, with send-only addresses, inbox.yourdomain receiving that sends as you@yourdomain, and simpler domain setup.
- Add an address on your custom domain
Read the release notes
October 30, 2026
Inbox & calls
A calmer Emails inbox, with one-click archive and a simpler reader
Emails has a new look: folders in one row, a preview line on every email, Archive and Mark read on hover, and threads that end in a simple Reply box.
- A quieter list with one-click actions
- Threads that fold older messages and end in a Reply box
Read the release notes
October 29, 2026
Inbox & callsWorkspace AI
AI writing help in the email composer and your own default sender
Draft, improve, shorten or change the tone of an email with AI, undo any change, choose the inbox your new emails start from, and write in a bigger composer with full screen.
- AI writing help: draft, edit and change the tone, with Undo
- Your own default sender inbox
- A bigger composer with full screen
Read the release notes
October 18, 2026
Billing & paymentsInbox & callsProposals & contracts
Client emails now arrive in your brand, and signatures get a proper editor
Invoice reminders, proposals, receipts and e-signature emails go out in your workspace's look from your mailbox, with a richer signature editor and a clearer reply box.
- Client emails in your own look, from your own mailbox
- Choose your email layout and signature card
- A signature editor that does the work for you
- A reply box with a real Send button and shortcuts
Read the release notes
October 14, 2026
Calendar & bookingInbox & calls
Google events in your calendar, Meet for all, easier email domains and SMS templates
See your Google Calendar events next to your bookings, add Google Meet on any plan, connect a custom email domain in three steps, and save reusable texts.
- See your Google Calendar events in your calendar
- Google Meet on every plan, with nothing to switch on
- Connect your own email domain in three steps
- Reusable text messages with a default for each message type
Read the release notes
August 31, 2026
Workspace AIProjects, tasks & timeInbox & callsWorkflowsClients & CRM
August 2026: connect Claude and ChatGPT, review AI changes first, and a Gantt view
Connect Claude, ChatGPT or any MCP client with approvals on every send, let AI AutoPilot confirm before it changes anything, and plan work on a Gantt timeline.
- Connect Claude, ChatGPT or any AI app to your workspace
- AI AutoPilot chat shows what it will change before it changes it
- A Gantt timeline for your boards
- Your own task order
- Better email in the inbox: several recipients, quoted replies and forwards
- Workflows that stop when the job is done
- Give team members access to specific projects
- Richer client profiles, and an archive instead of delete
Read the release notes
May 31, 2026
Inbox & callsWorkspace & team
May 2026: email in your inbox, multiple phone numbers and clearer team permissions
Write and preview email from the inbox, run several email addresses and phone numbers, delete and block safely, and set team permissions with role presets.
- Write, preview and send email without leaving your inbox
- Several email addresses, each with its own auto-reply
- Delete, mute and block without losing anything by accident
- Use more than one phone number for texts and calls
- Set what each team member can do with role presets
Read the release notes
April 30, 2026
Proposals & contractsClients & CRMBilling & paymentsInbox & callsWorkspace AIProjects, tasks & time
March and April 2026: a new proposal builder, intake forms and project profitability
A visual proposal builder with deposits and tracking, several intake forms with an inbound API, profitability and AR aging reports, calls, and an AI knowledge base.
- Build several intake forms, each with its own design and follow-up
- A visual proposal builder with themes, deposits and tracking
- See what each project earns and who owes you, by how late they are
- Texts, calls and voicemail next to your email, with transfer and analytics
- Teach Workspace AI about your business with a knowledge base
- A rebuilt products and services catalog
- Faster task boards: filter chips, search and kanban zoom
Read the release notes

See where Workspace369 fits into your client-work flow.

Start with the modules you need today, then turn on AI, automations, accounting, inventory, requests, and reporting as the operation grows.

Start free trial Request a demo

14-day free trial. Card required. After the trial: from $29/month. Renews automatically every month until you cancel. Cancel anytime in Settings → Billing.